Administrative Assistant I

1199SEIU Benefit and Pension Funds; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

1199SEIU Benefit and Pension Funds is seeking an Administrative Assistant to provide comprehensive support to the Program Attorney and Citizenship Department. You will manage calendars, handle inquiries, and assist members seeking citizenship or immigration services, while ensuring confidentiality and accuracy.

The role requires strong Microsoft Office skills, excellent keyboarding, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or GED required; College Degree preferred.
• Minimum of one year Administrative Assistant experience in a fast-paced office environment.
• Proficiency in Microsoft Office suite incl. Excel, Word, PowerPoint, and Outlook.
• Excellent keyboarding skills.
• Excellent written, verbal, and interpersonal communication; professional interactions.
• Strong troubleshooting and problem-solving abilities.
• Experience with healthcare benefits and knowledge of the comprehensive package of health, pension and other benefits preferred.
• Bi-lingual speaking preferred.
• Available to work evenings and weekends as needed.

Responsibilities

• Provide administrative support to the Program Attorney and Citizenship Department.
• Serve as primary contact for members with high-quality service.
• Manage complex calendars and coordinate meetings.
• Screen calls and direct inquiries with confidentiality.
• Register and assist members seeking citizenship or immigration services.
• Prepare and distribute correspondence and reports.
• Generate reports and perform data entry accurately.
• Maintain records and the Document Management System for compliance.
• Process departmental mail and filing systems.
• Coordinate outreach events and logistics.
• Complete special projects and other duties as assigned.
• Meet departmental performance standards, including attendance, punctuality.

Skills

Keyboarding skills

Written communication

Verbal communication

Interpersonal communication

Multitasking

Prioritization

Problem-solving

Bilingual (preferred)

Education

High School Diploma or GED; College Degree preferred

Tools

Microsoft Suite

Excel

Word

PowerPoint

Outlook

Job description

Responsibilities

• Provide comprehensive administrative support to the Program Attorney and Citizenship Department, ensuring efficient daily operations and workflow management.
• Serve as a primary point of contact for members, demonstrating professionalism, discretion, and high-quality service.
• Manage complex calendars, schedules, appointments, meetings, and conferences; coordinate logistics and resolve scheduling conflicts as needed.
• Screen and direct incoming calls, inquiries, and correspondence, maintaining confidentiality and sound judgment.
• Register and assist members in person and by phone who seek citizenship or other immigration-related services.
• Prepare, proofread, and distribute departmental correspondence, reports, and certified mail documentation.
• Generate reports and perform data entry, with a high degree of accuracy.
• Maintain and monitor departmental records and the Document Management System to ensure accuracy, organization, and compliance with established procedures.
• Process departmental mail and maintain organized electronic and hard copy filing systems.
• Coordinate and support outreach events by preparing materials and assisting with event logistics.
• Complete special projects and perform additional duties as assigned by management.
• Consistently meet departmental performance standards, including attendance, punctuality, dependability, and quality of work.

Requisition #:

7519

# of openings:

1

Employment Type

Full time

Position Status

Permanent

Category

Non-Bargaining

Workplace Arrangement

In-Office

Fund

1199SEIU National Benefit Fund

Job Classification

Non-Exempt

Qualifications

• High School Diploma or GED required; or College Degree preferred
• Minimum of one (1) year Administrative Assistant experien ce working in a fast-paced office environment with the ability to effectively prioritize, multitask, and meet deadlines.
• Must have strong proficiency in Microsoft Suite, Excel, Word, PowerPoint and Outlook.
• Excellent keyboarding skills required
• Excellent written, verbal, and interpersonal communication skills, with the ability to build positive working relationships and interact professionally with diverse populations.
• Strong troubleshooting and problem-solving skills, with the ability to identify issues and resolve them efficiently.
• Experience with healthcare benefits and knowledge of the comprehensive package of health, pension and other benefits available through the 1199SEIU Funds preferred.
• Must be available to work evenings and weekends as needed.
• Bi-lingual sp eaking preferred.