Administrative Assistant & Call Center Coordinator

Artech Information System LLC; Baton Rouge (LA); On-site; USD 19,286 - 27,552; Part time

Job summary

A leading IT staffing company is seeking an Administrative Assistant to manage day-to-day operations of a call center. The ideal candidate will have 3-5 years of call center experience, proficiency in Microsoft Office, and exceptional customer service skills. Responsibilities include coordinating maintenance department activities and ensuring timely customer service. The position promises a challenging yet rewarding work environment in Baton Rouge, Louisiana.

Qualifications

• 3-5 years of experience in a call center.
• Familiarity with maintenance or construction project management is a plus.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Manage day to day operations of the call center.
• Coordinate maintenance department activities and communication.
• Process work orders and manage the work order database.

Skills

Exceptional customer service skills

Proficiency in Microsoft Office (Excel, Word, Access)

Ability to multi-task

Experience in a call center

Job description

A leading IT staffing company is seeking an Administrative Assistant to manage day-to-day operations of a call center. The ideal candidate will have 3-5 years of call center experience, proficiency in Microsoft Office, and exceptional customer service skills. Responsibilities include coordinating maintenance department activities and ensuring timely customer service. The position promises a challenging yet rewarding work environment in Baton Rouge, Louisiana.