Administrative Assistant, Access Team

Heirlooms for Hospice; Grand Junction, Northern (CO, KY); Hybrid; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Colorado FAMLI program

PTO and medical leave accrual

Employer paid life insurance

403b retirement plan with employer 3%+

EAP & Disability

15% discount at local Spoons Bistro &베

Job summary

HopeWest in Grand Junction, CO is seeking an Administrative Assistant for the Access Team to ensure timely access to care. You will document referrals, verify insurance, communicate benefits, obtain prior authorizations, and submit clinical documents to support services.

The ideal candidate has prior healthcare admin experience, familiarity with EMR systems, a valid Colorado driver's license, reliable transportation, and the ability to communicate clearly with patients and families.

Qualifications

• Previous administrative experience in healthcare preferred including use of EMR.
• Knowledge of Hospice and Palliative Care Program and the ability to communicate this information effectively.
• Valid Colorado driver’s license and unlimited access to reliable transportation maintained throughout employment.
• Adequate automobile insurance maintained throughout employment.

Responsibilities

• Ensure that patients gain timely access to appropriate care and act as an informational resource for patients and families.
• Document referrals, verify insurance, and communicate benefit coverage to potential patients and families.
• Obtain prior authorization and submit the necessary clinical documentation to support the requested services.
• Collaborate with care teams and support staff to ensure smooth administrative processes.

Skills

Healthcare admin experience

EMR knowledge

Communication skills

Organizational skills

Driver's license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Assistant, Access Team

Regular Full-Time Full-time Grand Junction, CO, US

4 days ago Requisition ID: 2225

Salary Range: $18.98 To $21.00 Annually

Administrative Assistant, Access Team - Grand Junction | Monday-Friday, 8am-5pm Schedule

SUMMARY OF JOB RESPONSIBILITIES:
The Access Assistant ensures that patients gain timely access to appropriate care while serving as an informational resource for patients and their families. This role is responsible for documentation of referrals, verifying insurance and communicating benefit coverage to potential patients and families for the services being provided, obtaining prior authorization and submitting the necessary clinical documentation to support the requested services.

QUALIFICATIONS:

• Previous administrative experience in healthcare preferred including use of EMR.
• Knowledge of Hospice and Palliative Care Program and the ability to communicate this information effectively.
• Valid Colorado driver’s license and unlimited access to reliable transportation maintained throughout employment.
• Adequate automobile insurance maintained throughout employment.

COMPETENCIES & REQUIREMENTS:

• Good organizational skills so all tasks are completed on time and accurately.
• Word processing and data entry knowledge skills.
• Good relational skills on a personal level and on the telephone.
• Working knowledge of the medical community.
• Working knowledge of available internal and external resources for persons calling for information.
• Ability to participate in office closure, and/or holidays rotation as needed.
• Medical, Dental, and Vision insurance effective the first of the month following start date
• Colorado Family and Medical Leave Insurance (FAMLI) program
• Immediate accrual of PTO and medical leave
• Employer paid life insurance
• EAP & Disability
• Colorado Family and Medical Leave Insurance (FAMLI) program
• 403b Retirement plan with up to 3% employer match
• 15% discount at Spoons Bistro & Bakery, and Heirlooms locations

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team!

Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief - one family at a time.

HopeWest honors our service members and encourages veterans to apply.

This position will remain open until filled.