Administrative Assistant 2 - Impaired Driving Section

Washington Department of Natural Resources; Washington; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule (supervisor approval

Infants at Work Program

Job summary

Washington State Patrol is seeking an Administrative Assistant 2 to support the Impaired Driving Section and the statewide Ignition Interlock Program. You will perform a range of clerical and customer service duties essential to daily operations.

The role emphasizes effective communication, multitasking, and teamwork within a structured schedule. Telework is not available, with standard business hours and potential flexible scheduling subject to supervisory approval.

Qualifications

• Excellent written and oral communication skills.
• Must be customer service oriented.
• Equity competencies: take action to learn and grow; take action to meet the needs of others.

Responsibilities

• Compose business communications.
• Email management: compose, send and respond to electronic mail.
• Answer telephones and provide customer service.
• Update ignition interlock manufacturer database records.
• Monitor interlock customer failure reports.
• Assist in fulfilling public disclosure requests.
• Maintain retention schedules on all interlock program documents.
• Order supplies from approved vendors.
• Provide clerical support to Impaired Driving Section personnel.
• Prepare and maintain Impaired Driving Section invoices and credit card statements.

Skills

Communication

Customer service

Team collaboration

Time management

Multitasking

Education

High School Diploma or GED

Job description

Description

The applicant who is selected for this position will receive an additional 5% to their salary for living in King County.

About the Position

The Administrative Assistant 2 (AA2) position supports the Impaired Driving Section by providing administrative services to the entire section. The position also supports the statewide Ignition Interlock Program (IIP).

About the Division

The Impaired Driving Section (IDS) is comprised of the Breath Test Program (BTP), Ignition Interlock Program (IIP) and Drug Evaluation and Classification (DEC) Program.

About the Agency

Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.

Duties

Our desired candidate will have:

• Excellent communication skills, both written and orally.
• Must be customer service oriented.
• Exhibit the ability and desire to work cooperatively in a team setting.
• The ability to multitask and handle multiple priorities and deadlines; must be able to identify and handle competing work priorities.
• Must be able to plan and manage time effectively. Remain acutely aware of timeframes and successfully meet deadlines to ensure continued delivery of services.

Our new teammate will be able to:

• Compose business communications
• Compose, send and respond to electronic mail
• Answer telephones
• Provide customer service
• Facilitate the Technician Certificate Testing
• Update and maintain the ignition interlock manufacturer database records
• Monitor interlock customer failure reports
• Assist in fulfilling public disclosure requests
• Maintain retention schedules on all interlock program documents
• Order supplies as needed from approved vendors
• Provides clerical support to the Impaired Driving Section personnel
• Maintain and prepare Impaired Driving Section invoices and credit card statements

Schedule: Standard business hours are Monday-Friday, 8 a.m. to 5 p.m., but the incumbent may be expected to adjust the work schedule to meet business needs. A flexible work schedule will be considered at the incumbent’s request but is subject to supervisory approval. Telework is not an option for this position.

Qualifications

Required Qualifications:

• High School Diploma or GED and two years of clerical experience.
• Equity Competencies
  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

Why work for the Washington State Patrol?

• A healthy life/work balance by offering flexible schedules and telework options for most positions.
• Infants at Work Program based on the long-term health values of infant-parent bonding and breastfeeding newborns.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
• Qualification for the Public Loan Forgiveness Program.

Supplemental Information

This recruitment may be used to fill multiple vacancies.

The Washington State Patrol does not provide immigration sponsorship; therefore, applicants must possess work authorization that does not require employer sponsorship.

Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded.