Administrative Assistant 2 - Impaired Driving Section

State of Washington; Washington; On-site; USD 42,000 - 54,000; Full time

Job summary

Washington State Patrol is seeking an Administrative Assistant 2 to support the Impaired Driving Section and the statewide Ignition Interlock Program. This role involves composing business communications, handling emails and calls, and maintaining interlock records.

The position emphasizes teamwork, strong communication, and the ability to multitask while meeting tight deadlines. A 5% living-in-King County premium applies; telework is not an option for this role.

Qualifications

• Excellent written and oral communication.
• Customer service oriented demeanor required.
• Ability to work cooperatively in a team setting.
• Able to multitask and manage competing priorities and deadlines.
• Plan and manage time effectively to meet deadlines and deliver services.

Responsibilities

• Compose business communications.
• Respond to electronic mail and manage inbox.
• Answer telephones and provide customer service.
• Facilitate the Technician Certificate Testing.
• Update ignition interlock manufacturer database records.

Skills

Excellent communication skills

Customer service oriented

Team collaboration

Multitasking

Time management

Education

High School Diploma or GED

Job description

The applicant who is selected for this position will receive an additional 5% to their salary for living in King County.

A flexible work schedule will be considered at the incumbent’s request but is subject to supervisory approval. Telework is not an option for this position.

About the Position:

The Administrative Assistant 2 (AA2) position supports the Impaired Driving Section by providing administrative services to the entire section. The position also supports the statewide Ignition Interlock Program (IIP).

About the Division:

The Impaired Driving Section (IDS) is comprised of the Breath Test Program (BTP), Ignition Interlock Program (IIP) and Drug Evaluation and Classification (DEC) Program.

About the Agency:

The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.

Our desired candidate will have:

• Excellent communication skills, both written and orally.
• Must be customer service oriented.
• Exhibit the ability and desire to work cooperatively in a team setting.
• The ability to multitask and handle multiple priorities and deadlines; must be able to identify and handle competing work priorities.
• Must be able to plan and manage time effectively. Remain acutely aware of timeframes and successfully meet deadlines to ensure continued delivery of services.

Our new teammate will be able to:

• Compose business communications
• Compose, send and respond to electronic mail
• Answer telephones
• Provide customer service
• Facilitate the Technician Certificate Testing
• Update and maintain the ignition interlock manufacturer database records
• Monitor interlock customer failure reports
• Assist in fulfilling public disclosure requestsMaintain retention schedules on all interlock program documents
• Order supplies as needed from approved vendors
• Provides clerical support to the Impaired Driving Section personnel
• Maintain and prepare Impaired Driving Section invoices and credit card statements

Schedule:

Standard business hours are Monday-Friday, 8 a.m. to 5 p.m., but the incumbent may be expected to adjust the work schedule to meet business needs. A flexible work schedule will be considered at the incumbent’s request but is subject to supervisory approval. Telework is not an option for this position.

Required Qualifications:

• High School Diploma or GED and two years of clerical experience.
• Equity Competencies
  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

Why work for the Washington State Patrol?

• A healthy life/work balance by offering flexible schedules and telework options for most positions.
• Infants at Work Program based on the long-term health values of infant-parent bonding and breastfeeding newborns.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
• Qualification for the Public Loan Forgiveness Program.

This recruitment may be used to fill multiple vacancies.

The Washington State Patrol does not provide immigration sponsorship; therefore, applicants must possess work authorization that does not require employer sponsorship.