Administrative Assistant 2

Cleveland State University; Cleveland, Northern (OH, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Cleveland State University, Engaged Learning, seeks an experienced administrative support specialist to act as the first point of contact and coordinate office activities in Cleveland, OH. You will manage scheduling and events for staff and leadership, while handling invoices, purchase orders, reimbursements, and expense reports and helping monitor budgets.

You will assist with project support, onboarding of new employees, and related administrative tasks, contributing to efficient operations

Qualifications

• High school diploma, GED, or equivalent.
• 3+ years of customer service in an office setting.
• Experience with budgeting and financial tracking.

Responsibilities

• Oversee internal office coordination and administrative support as the first point of contact.
• Manage scheduling and event coordination for staff and leadership.
• Process invoices, purchase orders, reimbursement, and expense reports with budget monitoring.
• Assist with project and program support on administrative tasks.
• Assist with new employee onboarding and related duties.

Skills

Written communication

Verbal communication

Organizational skills

Decision making

Customer focus

Team collaboration

Deadline management

Budget tracking

File management

Microsoft Office

Education

High school diploma or GED

Associate degree in Business Administration

Tools

Purchasing tracking system

Job description

Cleveland State University
Engaged Learning

Oversees internal office coordination and administrative support, by serving as the first point of contact in the office. Manages scheduling and event coordination for staff and leadership. Processes invoices, purchase orders, reimbursement, and expense reports while assisting with budget monitoring and financial tracking. Assistant with project and program support on administrative tasks. Assists with new employee onboarding. Performs other functionally related duties as assigned.

Minimum Qualifications

• High school diploma, GED , or state recognized equivalent.
• Three (3) years of customer service work experience in an office environment.
• Experience with budgeting and financial tracking.

Preferred Qualifications

• Associate degree preferably in business administration or related field.
• Experience working in higher education.
• Experience with a purchasing tracking system.

Knowledge, Skills, and Abilities (KSAs)

• Effective written and verbal communication skills, organizational skills, and decision-making abilities.
• Excellent interpersonal skills and have a “Customer Focus” attitude and delivery.
• Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
• Ability to meet deadlines and tackle emergencies and difficult situations.
• Ability to multi-task in fast paced environment.
• Ability to maintain budget and billing records.
• Skilled at designing or setting up manual and electronic files.
• Skilled at operating standard office equipment.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.