Medical Records Clerk / Administrative Coordinator

EDIFY BEHAVIORAL MANAGEMENT LLC; Houston (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Free food & snacks

Opportunity for advancement

Training & development

Job summary

Edify Behavioral Management LLC is seeking a highly organized Medical Records Clerk / Administrative Coordinator to support daily administrative and medical records operations of our behavioral health office. The ideal candidate is detail-oriented, proactive, and able to manage multiple responsibilities independently in a fast-paced healthcare environment.

They will upload documents, verify eligibility, monitor authorizations, and ensure HIPAA compliance while coordinating between departments

Qualifications

• High School Diploma or GED required.
• Experience in medical records, healthcare administration, or behavioral health preferred.
• Familiarity with Electronic Health Record (EHR) systems preferred.
• Proficiency in Microsoft 365 business applications (Excel, SharePoint, Outlook, Microsoft Lists, etc.)
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Strong attention to detail and ability to manage confidential information responsibly.

Responsibilities

• Upload and organize client documents in the EHR system.
• Monitor charts for complete and current documentation.
• Assist staff in locating or submitting required clinical documents.
• Maintain HIPAA compliance and confidentiality.
• Conduct client eligibility checks with insurance providers.
• Track authorization information and communicate updates to clinical staff.
• Assist with monitoring active authorizations and documentation related to services.
• Open and close the office each business day.
• Maintain a professional and organized office environment.
• Coordinate communication between administrative staff, clinicians and leadership.
• Monitor office channels (email, fax, and phone messages).
• Ensure important information is distributed to the appropriate departments.
• Support workflow management related to intake, documentation, and records tracking.
• Respond to administrative needs throughout the day to support efficient operations.

Skills

Organizational skills

Multitasking

Written communication

Verbal communication

Independent work

Attention to detail

Education

High School Diploma or GED

Tools

Excel

SharePoint

Outlook

Microsoft Lists

EHR systems

Job description

Benefits:

• Free food & snacks
• Opportunity for advancement
• Training & development

Position Overview

Edify Behavioral Management LLC is seeking a highly organized and dependable Medical Records Clerk / Administrative Coordinator to support the daily administrative and medical records operations of our behavioral health office.

This role is essential to maintaining accurate client documentation, coordinating communication between departments, and ensuring the office operates smoothly each day.

The ideal candidate is detail-oriented, proactive, and able to manage multiple responsibilities independently in a fast-paced healthcare environment.

Key Responsibilities

Medical Records & Documentation

• Ensure all client documents are properly uploaded and organized in the Electronic Health Record (EHR) system.
• Monitor charts to confirm required documentation is complete and current.
• Assist staff in locating or submitting required clinical documents.
• Maintain compliance with HIPAA and confidentiality requirements.

Eligibility & Authorization Verification

• Conduct client eligibility checks with insurance providers.
• Track authorization information and communicate updates to clinical staff.
• Assist with monitoring active authorizations and documentation related to services.

Office Operations

• Open and close the office each business day.
• Maintain a professional and organized office environment.
• Monitor shared office spaces and ensure administrative areas remain functional and orderly.

Communication & Coordination

• Serve as a communication bridge between administrative staff, clinicians, and leadership.
• Monitor office communication channels including email, fax, and phone messages.
• Ensure important information is distributed to the appropriate departments.

Administrative Support

• Assist with daily administrative tasks as needed.
• Support workflow management related to intake, documentation, and records tracking.
• Respond to administrative needs throughout the day to support efficient operations

Qualifications

• High School Diploma or GED required
• Prior experience in medical records, healthcare administration, or behavioral health preferred
• Familiarity with Electronic Health Record (EHR) systems preferred
• Demonstrated proficiency in Microsoft 365 business applications (Excel, SharePoint, Outlook, Microsoft Lists, etc.)
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Ability to work independently with minimal supervision
• Strong attention to detail and ability to manage confidential information responsibly