Administrative Assistant

Marriott Vacations; United States; On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K opportunities

Travel discounts

Tuition Reimbursement

Growth and Development Opportunities

Credit Union Membership

Professional Counseling & Family Help

Job summary

Marriott Vacations Worldwide is seeking an adaptable administrative associate to enter and retrieve information from databases, update records, and assist guests with inquiries. You will prepare letters, memos, and documents using Word, Excel, and other software, and support mail handling and filing in both digital and paper formats.

This role emphasizes accuracy, confidentiality, and friendly guest service.

Qualifications

• Accurate data entry and record keeping.
• Familiar with basic office software (Word, Excel, databases).
• Strong attention to detail and confidentiality.

Responsibilities

• Welcome and acknowledge guests according to standards and assist with service needs.
• Prepare and review documents, letters, memos, and correspondence using office software.
• Maintain filing systems for computer and paper records and reports.
• Handle incoming/outgoing mail and distribute items.
• Enter and locate information using computers and POS systems.
• Support team to achieve goals and protect company assets.

Skills

Data entry

Guest service

MS Office

Record keeping

Attention to detail

Tools

POS systems

Job description

Hourly Rate: $34.11

JOB SUMMARY

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Where great benefits lead to a life fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Site Specific Perks

• AAA Four Diamond Resort
• Free daily associate meal
• Complimentary soft drinks, coffee and tea
• Monthly & quarterly celebrations and awards
• Company branded attire for outdoor associates
• Complimentary work shoes
• Discounted bus pass
• Discounts to onsite spa and food outlets
• Community service opportunities
• Sustainability awards - Audubon Green Lodging

CORE WORK ACTIVITIES

• Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Attention to customer service with a professional and pleasant personality.
• Perform other reasonable job duties as requested by Supervisors.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.