Administrative Assistant

Installed Building Products; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life insurance

Longevity Stock Program

Scholarship opportunities

Paid vacation and holidays

401(K) with company matching

Job summary

Installed Building Products Tulsa is seeking an administrative professional to support sales, service, and billing operations. You will handle communications with customers, installers, and subcontractors, verify site readiness, and process orders and documents with attention to detail.

The role requires 1–2 years of admin experience, strong time management, and proficiency with Microsoft Office. Fluency in English (Spanish a plus) and excellent interpersonal skills are valued.

Qualifications

• 1-2 years of admin experience.
• Fluent English/Spanish language skills are a plus.
• Knowledge of Microsoft Office products, including Word, Excel, and Outlook.
• Excellent communication and interpersonal skills.
• Ability to prioritize, multitask, and manage time efficiently.
• Knowledge of customer service ethics, principles, and procedures.

Responsibilities

• Communicate with customers, Installers, and subcontractors via email and/or phone.
• Follow-up calls to verify if the work site is ready.
• Take down calls for estimates and communicate with the sales staff.
• Verify job site and any missing information for daily sales/service/purchase orders.
• Open and maintain detailed notes on customer accounts.
• Navigate clients’ websites for job specifications and status updates.
• Scan and attach documents.
• Manage and process client billing and invoicing in a timely and accurate manner.
• Payroll processing and timekeeping.
• Create work orders.

Skills

Admin experience

English/Spanish bilingual

Customer service

Time management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

• Communicate with customers, Installers, and subcontractors via email and/or phone
• Follow-up calls to verify if the work site is ready
• Take down calls for estimates and communicate with the sales staff
• Verify job site and any missing information for daily sales/service/purchase orders
• Open and maintain detailed notes on customer accounts
• Navigate clients’ websites for job specifications and status updates
• Scan and attach documents
• Manage and process client billing and invoicing in a timely and accurate manner
• Perform other administrative and financial support tasks
• Payroll processing and timekeeping

Key Responsibilities

• Data entry
• Communicate with customers, Installers, and subcontractors via email and/or phone
• Follow-up calls to verify if the work site is ready
• Take down calls for estimates and communicate with the sales staff
• Verify job site and any missing information for daily sales/service/purchase orders
• Open and maintain detailed notes on customer accounts
• Navigate clients’ websites for job specifications and status updates
• Scan and attach documents
• Manage and process client billing and invoicing in a timely and accurate manner
• Perform other administrative and financial support tasks
• Payroll processing and timekeeping
• Create work orders

Role Requirements

• 1-2 years of admin experience
• Fluent English/Spanish language skills are a plus
• Knowledge of Microsoft Office products, including Word, Excel, and Outlook
• Excellent communication and interpersonal skills
• Ability to prioritize, multitask, and manage time efficiently
• Knowledge of customer service ethics, principles, and procedures

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. You must be able to lift light to moderate weight and sit for extended periods to complete your computer job.

Benefits

• Competitive hourly wage
• Medical, dental, and vision coverage
• Company-paid life insurance
• Longevity Stock Program
• IBP Foundation
• Scholarship opportunities
• Paid vacation and holidays
• Employee Financial Assistance Program
• Opportunities for growth and advancement.
• 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
• Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance

Installed Building Products Tulsa is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent customer service - these aren't just words; they represent how Installed Building Products Tulsa does business. Whatever your needs, you can trust us to offer high-quality insulation materials and service.

Find your next career opportunity and join our team at Installed Building Products Tulsa!

EEO Statement

IBP is an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.