Administrative Assistant

Related Affordable; Springfield (IL); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

PTO 3 days

Mental health resources

Volunteer donation match

Training programs

Job summary

Related Affordable is seeking a Part-Time Administrative Assistant for Poplar Place in Springfield, IL to support leasing tasks, tenant communications, and general office operations.

The role emphasizes customer service, accurate recordkeeping, and guiding applicants through the rental process, with growth opportunities and a supportive benefits package.

Qualifications

• Prior experience in the affordable housing industry is preferred but not mandatory.
• Ability to obtain a leasing license within 120 days of hire.
• Excellent written and verbal communication skills.
• Proven ability to manage complex operational tasks.
• Commitment to exceeding expectations by providing exceptional service.
• Belief in teamwork and diverse perspectives.

Responsibilities

• Respond to phone calls and emails in a timely, professional manner.
• Greet tenants and applicants and guide them through the application process.
• Distribute materials, conduct interviews, and perform background and credit checks.
• Manage leasing tasks: lease signings, prepare financial statements and invoices, and other admin duties.
• Maintain accurate wait and transfer lists; review applicant files for eligibility.
• Support site and office operations as assigned by the manager.

Skills

Communication skills

Customer service

Teamwork

Education

Leasing license within 120 days

Job description

Are you passionate about building strong connections with people? Are you looking to find more than just a job – rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most? If so, we are looking for you to join our team as a Part‑Time Administrative Assistant at Poplar Place in Springfield, IL.

Responsibilities

• Providing timely and professional responses to phone calls and emails.
• Welcoming tenants and new applicants and guiding them through the application process.
• Distributing application materials, conducting interviews, and conducting background and credit checks.
• Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.
• Maintain accurate wait and transfer lists; review applicant files to determine eligibility.
• Support site and office operations as assigned by manager.

Why you'll love it here

• Part‑time paid time off (3 days!) – we value your life outside of work.
• Mental health resources, such as counseling, are available to our team members.
• Paid time off to volunteer and we will match your charitable donations!
• Grow with us – learning & training programs; internal advancement opportunities are available…and so much more!

Anticipated Salary Range

• $16.00-$20.00 per hour
• Annual Performance Bonus
• This position is Non-Exempt, meaning eligible for overtime pay.

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

Qualifications

• Prior experience in the affordable housing industry (preferred but not mandatory).
• Ability to obtain a leasing license within 120 days of hire.
• Excellent written and verbal communication skills.
• A proven track record of managing complex operational tasks.
• Commitment to exceed expectations of those around you by providing exceptional service.
• Brings determination each day – embracing constructive criticism and pushing to get better.
• Believes in teamwork – that we are better together.
• Trustworthy and reliable to do the right thing – no matter what.
• Welcomes everyone and knows the best ideas are born through diversity of thought and perspective.

Company Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.