Administrative Assistant

Piedmont Technical College; South Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Piedmont Technical College is seeking a data entry and customer service specialist for Enrollment Services.

You will perform accurate data entry in the CRM and Banner SIS for Enrollment Services; to promote data integrity; to provide quality customer service to students, faculty, and staff, via phone or walk-ins; and to provide data/administrative support for the Dean of Enrollment Services and the Assistant Director of Enrollment Service Operations.

Qualifications

• Accurate data entry for Enrollment Services in CRM and Banner SIS.
• Maintain data integrity across systems and processes.
• Provide quality customer service to students, faculty and staff via phone or walk-ins.

Responsibilities

• Perform accurate data entry in the CRM and Banner SIS for Enrollment Services.
• Promote data integrity and quality customer service to students, faculty, and staff via phone or walk-ins.
• Provide data/administrative support for the Dean of Enrollment Services and/or the Assistant Director of Enrollment Service Operations.

Skills

Data entry

Customer service

Communication skills

Education

High school diploma

Bachelor's degree substitution

Tools

CRM

Banner SIS

Microsoft Office

Job description

Job Responsibilities

To perform accurate data entry in the CRM and Banner Student Information System for Enrollment Services; to promote data integrity; to provide quality customer service to students, faculty, and staff, via phone or walk-ins; and to provide data/administrative support for the Dean of Enrollment Services and/or the Assistant Director of Enrollment Service Operations.

Minimum And Additional Requirements

A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

One extended or "late" shift per work week is required. Occasional college-wide functions require additional hours, i.e. graduation. Some lifting is required.

Preferred Qualifications

Knowledge of regulations, policies and procedures relevant to the college. Experience and proficiency with all Microsoft software to include loading programs and troubleshooting minor problems. Knowledge of grammatical rules and clerical formats. Knowledge of behavioral characteristics of the physically or mentally challenged. Ability to deal effectively with the public in handling inquiries and communicating information. Must have effective communication skills, be able to work independently and successfully operate as an effective team member. Excellent customer skills required.

Additional Comments

We regret that due to the volume of applications we receive, we are unable to respond to candidates individually regarding the status of their application or the status of the interview process.