Administrative Assistant

Express Employment Professionals; Shreveport (LA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Benefits package available

Job summary

Express Employment Professionals in Shreveport, LA is seeking a friendly Administrative Assistant to join a fast-paced office. The ideal candidate will handle front-desk duties, answer calls, schedule appointments, and provide excellent customer service.

This full-time position runs Monday–Friday, 8:00 AM–5:00 PM with a pay of $15.00 per hour and a benefits package. You will support daily office tasks, manage paperwork, and assist with patient records and communications, contributing to a

Qualifications

• Excellent communication and customer service skills are essential.
• Ability to multitask and work in a fast-paced office.
• Willingness to learn new procedures and computer systems.
• Experience with electronic health records is preferred but not required.

Responsibilities

• Answer incoming calls and assist clients with questions.
• Schedule new and established patient appointments.
• Assist with completing necessary paperwork and collect payments.
• Set up new patient accounts and maintain accurate information.
• Support with medical records requests and professional patient communications.
• Perform general administrative duties and use office systems.

Skills

Excellent communication

Customer service

Multitasking

Willingness to learn

Tools

Microsoft Word

Gmail/Outlook

Job description

Location: Shreveport, LA

Job Type: Full-Time

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Pay: $15.00 per hour

Benefits: Benefits package available

#SHLA

About the Position

We are seeking a friendly, dependable, and organized Administrative Assistant to join our fast-paced office. The ideal candidate will be comfortable multitasking, communicating with clients, and providing excellent customer service.

As the first point of contact for many of our clients, you will play an important role in creating a welcoming and professional experience.

Responsibilities

• Answer incoming phone calls and assist clients with questions
• Schedule new and established patient appointments
• Assist clients with completing necessary paperwork
• Collect copays and/or payments on accounts
• Set up new patient accounts and maintain accurate information
• Assist with medical records requests
• Communicate professionally and courteously with patients, families, and office staff
• Manage multiple tasks in a fast-paced office environment
• Perform general administrative and clerical duties as needed
• Learn and utilize office and electronic record systems

Qualifications

• Excellent communication and customer service skills
• Friendly, professional, and dependable
• Ability to multitask and switch between responsibilities efficiently
• Willingness to learn new procedures and computer systemsBasic computer skills, including Microsoft Word and email platforms such as Gmail or Outlook
• Previous reception, administrative, or customer service experience preferred
• Experience with electronic health record software preferred but not required

Location/Region: Shreveport, LA