Scheduling Clerk

AppleOne Employment Services; Shreveport (LA); On-site; USD 21,000 - 22,000; Full time

Job summary

AppleOne Employment Services is seeking a meticulous Scheduling Clerk for a temp-to-hire role in Shreveport, LA. The position focuses on patient-centered administrative tasks, calendar management, and front-office support in a healthcare setting.

The ideal candidate will handle confidential data, communicate clearly with patients, and maintain accuracy across scheduling systems while adhering to HIPAA guidelines. Monday–Friday, 8:30 AM–5:00 PM with competitive hourly pay.

Qualifications

• Experience scheduling in a healthcare setting.
• Ability to handle confidential information with care.
• Strong communication and data-entry skills.

Responsibilities

• Schedule and coordinate patient appointments accurately and efficiently.
• Answer incoming calls and assist patients in a professional, courteous manner.
• Enter, update, and verify patient information in computer systems.
• Perform repetitive scheduling and administrative tasks while maintaining quality and accuracy.
• Maintain patient confidentiality and follow HIPAA guidelines.
• Use medical terminology appropriately when communicating with patients and healthcare staff.

Skills

Scheduling

HIPAA compliance

Customer service

Computer literacy

Tools

Medical scheduling software

Job description

Job Summary

We are seeking a professional and detail-oriented Scheduling Clerk for a temp-to-hire opportunity in a healthcare services environment in Shreveport, LA. This role is ideal for an experienced Medical Scheduler who enjoys helping patients, managing appointment calendars, and supporting a smooth front-office workflow. The Scheduling Clerk will play an important role in creating a positive patient experience by answering calls, scheduling appointments accurately, and maintaining confidential patient information. This opportunity offers a steady Monday-Friday schedule, a professional healthcare setting, and the potential for long-term career growth for someone who is dependable, computer savvy, and comfortable working in a patient-focused administrative role.

Key Responsibilities

• Schedule and coordinate patient appointments accurately and efficiently.
• Answer incoming calls and assist patients in a professional, courteous manner.
• Enter, update, and verify patient information in computer systems.
• Perform repetitive scheduling and administrative tasks while maintaining quality and accuracy.
• Maintain patient confidentiality and follow HIPAA guidelines.
• Use medical terminology appropriately when communicating with patients and healthcare staff.

Compensation and Benefits

• Pay range: $15.00 to $16.00 per hour.
• Schedule: Monday-Friday, 8:30 AM-5:00 PM.
• Job type: Temp-to-hire.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.