Administrative Assistant

CCMC; Show Low (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental/vision

Wellness program

401k match

PTO

Parental leave

Training assistance

EAP (Employee Assistance Program)

Disability insurance

Life insurance

Pet insurance

Job summary

HOAMCO is seeking a detail-oriented Administrative Assistant for our Show Low, Arizona office. You will support community managers and staff, handling calls, correspondence, and project coordination with a focus on accuracy and service to homeowners, board members, and vendors.

The role requires strong communication and organizational skills, with the ability to prioritize tasks in a fast-paced environment and work onsite as part of a dedicated team.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service orientation.
• HOA experience is a plus.
• Ability to prioritize workload in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong organizational and administrative skills.
• Handle a broad range of administrative duties autonomously.
• Critical thinking and problem-solving skills.
• Professional demeanor with attention to detail and commitment to accuracy.

Responsibilities

• Provide administrative support for community managers and other office staff.
• Utilize Microsoft Word, Excel, Outlook, and other software to complete projects.
• Compile Monthly Management Reports and board packets with supporting documentation.
• Address incoming calls while managing ongoing projects and assignments.
• Deliver exceptional customer service to homeowners, board members, and vendors.
• Create and distribute professional, polished written communications.
• Process and manage all design review submittals under guidance of community managers.
• Assist with special projects and perform additional duties as assigned.

Skills

Verbal/written comms

Customer service

HOA experience

Prioritization

MS Office

Organization

Attention to detail

Problem solving

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

HOAMCO is seeking a detail-oriented Administrative Assistant to provide administrative support for our Show Low Arizona office. This position requires an individual who excels at customer service, organization, and ability to prioritize tasks in a fast-paced environment, while handling interruptions as part of the routine, and maintaining professionalism.

The ideal candidate will possess strong communication skills, critical thinking abilities, and a commitment to delivering exceptional service to homeowners, board members, and managers.

This is a full-time, onsite position.

Qualifications

• Excellent verbal and written communication skills
• Strong customer service orientation
• Previous Homeowners Association (HOA) experience a plus
• Ability to prioritize workload and manage tasks in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Strong organizational and administrative skills
• Handle a broad range of administrative duties autonomously
• Critical thinking and problem-solving skills
• Professional demeanor with attention to detail and commitment to accuracy

Duties

• Provide administrative support for community managers and other office support staff.
• Utilize Microsoft Word, Excel, Outlook, and other software applications to complete projects and assignments.
• Utilizing programs to compile Monthly Management Reports, as well as compiling board packets and supporting documentation for community managers.
• Address incoming telephone calls while managing ongoing projects and assignments.
• Deliver exceptional customer service to homeowners, board members, and vendors.
• Create and distribute professional, polished written communications.
• Process and manage all design review submittals under the guidance of the community managers.
• Assist with special projects and perform additional duties as assigned.

What We Offer

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance

Most importantly, a caring team who is dedicated to your success!