Administrative Assistant

HOAMCO (Homeowners Association Management Company); Show Low (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision

Wellness program

Company-matching 401k

Paid time off for vacation, holidays,

Paid parental leave

Training and educational assistance

Employee Assistance Program

Calm Health

Disability and life insurance

Pet insurance

Job summary

HOAMCO in Show Low, AZ is seeking a detail-oriented Administrative Assistant to provide essential office support for the HOA management team. The role focuses on customer service, organization, and efficient task prioritization in a fast-paced environment.

You will handle communications with homeowners, board members, and vendors, prepare reports and board packets, and perform general administrative duties using Word, Excel, and Outlook.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service orientation.
• HOA experience a plus.
• Ability to prioritize workload and manage tasks in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong organizational and administrative skills.
• Handle a broad range of administrative duties autonomously.
• Critical thinking and problem-solving skills.
• Professional demeanor with attention to detail and commitment to accuracy.

Responsibilities

• Provide administrative support for community managers and other office staff.
• Utilize Word, Excel, Outlook, and other software to complete projects.
• Compile Monthly Management Reports and board packets.
• Address incoming calls while managing projects and assignments.
• Deliver exceptional customer service to homeowners, board members, and vendors.
• Create and distribute professional written communications.
• Process and manage design review submittals under guidance of managers.
• Assist with special projects and perform additional duties as assigned.

Skills

Communication

Customer service

Organization

Multitasking

Critical thinking

Problem solving

Professionalism

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

HOAMCO is seeking a detail-oriented Administrative Assistant to provide administrative support for our Show Low Arizona office. This position requires an individual who excels at customer service, organization, and ability to prioritize tasks in a fast-paced environment, while handling interruptions as part of the routine, and maintaining professionalism.

The ideal candidate will possess strong communication skills, critical thinking abilities, and a commitment to delivering exceptional service to homeowners, board members, and managers.

This is a full-time, onsite position.

Qualifications

• Excellent verbal and written communication skills
• Strong customer service orientation
• Previous Homeowners Association (HOA) experience a plus
• Ability to prioritize workload and manage tasks in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Strong organizational and administrative skills
• Handle a broad range of administrative duties autonomously
• Critical thinking and problem-solving skills
• Professional demeanor with attention to detail and commitment to accuracy

Duties

• Provide administrative support for community managers and other office support staff.
• Utilize Microsoft Word, Excel, Outlook, and other software applications to complete projects and assignments.
• Utilizing programs to compile Monthly Management Reports, as well as compiling board packets and supporting documentation for community managers.
• Address incoming telephone calls while managing ongoing projects and assignments.
• Deliver exceptional customer service to homeowners, board members, and vendors.
• Create and distribute professional, polished written communications.
• Process and manage all design review submittals under the guidance of the community managers.
• Assist with special projects and perform additional duties as assigned.

What We Offer

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!