Administrative Assistant

SanTrac Technologies Inc; Phoenix (AZ); On-site; USD 25,485 - 27,552; Full time

Benefits offered by this job

Paid holidays

Paid Vacation

Paid sick leave

Free Onsite Gym

Health Insurance Benefits

401K Plan

Profit Sharing

Job summary

SanTrac Technologies Inc in Phoenix, AZ is hiring an Administrative Assistant for a full-time role. The candidate will assist with client IT needs, create service tickets, and perform various administrative tasks to help enhance company efficiency. Candidates should have at least one year of experience, a HS Diploma, and be proficient in MS Office. Benefits include paid holidays, health insurance, and a free onsite gym. Interested applicants should apply via [e-mail].

Qualifications

• At least one year's experience in an administrative assistant role.
• Working knowledge of MS Office including MS Excel, Word and Outlook.
• Strong communication skills, both written and verbal.

Responsibilities

• Answer incoming phone calls using company script.
• Create new service tickets in ConnectWise.
• Assist with recruitment of staff.
• Maintain various spreadsheets for employee tracking.
• Perform various office and administrative duties.

Skills

Customer relations skills

Organizational skills

Communication skills

Ability to work independently

Phone Etiquette

Customer Focus

Data Entry Skills

Education

HS Diploma

Tools

MS Office

Job description

Position Title: Administrative Assistant
Position Type: Direct-Hire
Location: Phoenix, AZ 85015
Hours: Monday – Friday (Full-Time)
Starting Salary: $18.50-$20.00 Per Hour

SanTrac Technologies is a highly innovative Information Technology, VOIP and Low Voltage Solutions provider. We are looking for a highly motivated and skilled individual to fill our Administrative Assistant position. The successful applicant will play a major role in helping the company remain organized to increase efficiency, production, and revenue. The Administrative Assistant will be assisting clients with their IT needs by creating service tickets and notifying technicians. They will also be performing various daily administrative duties.

Skills

• Great customer relations skills
• Great Organizational skills
• Great Communication skills
• Ability to work independently and initiate action
• Phone Etiquette
• Customer Focus
• Data Entry Skills

Job Duties

• Answer incoming phone calls using company script and properly handle each call.
• Create new service tickets in ConnectWise for client’s needs.
• Updating service tickets in ConnectWise and communicating to technicians/clients if necessary.
• Preparing and sending out reports to our managed service clients.
• Assisting with recruitment of staff by posting/researching resumes and contacting qualified applicants to complete pre-employment screening.
• Scheduling qualified applicants for the pre-employment screening and administering the tests.
• Maintain spreadsheet for employee recruiting to keep accurate account of each potential candidate and their screening status.
• Assist the Marketing Manager with weekly preparation of marketing campaign.
• Perform various administrative tasks.
• Perform various office duties: calendar and service call scheduling.
• Maintain Corporate Business RFP Portals spreadsheet by updating and/or adding to vendor registration to assist with business development.
• Submit insurance and resale tax certificates per vendors requirements.
• Purchase supplies and materials by obtaining requirement, negotiating price, quality, and delivery.
• Assist with creating written company policies & procedures based on company Operational Management System.
• Collecting weekly company statistics from staff members to report to President/CEO
• Assist with preparing direct mail marketing materials
• Assist with company recruitment activities
• Perform Internet research on project materials to compare cost and stock for inventory.
• Work with vendors/equipment distributors to get material and rental costs.
• Compare submitted technicians’ timesheets with Project Manager timesheet database to verify hours.
• Submit requests for Return Authorized Materials to vendors/distributors.
• Maintain spreadsheet for the RMA’s that were submitted to track material and credit.
• Maintain sign out log for PPE checkout from technicians.
• Maintain spreadsheet for Lease Equipment Tracking to keep account of items leased from rental companies.

Experience & Qualifications

• At least one year's experience in an administrative assistant role.
• HS Diploma
• Working knowledge of MS Office including MS Excel, Word and Outlook
• Strong communication skills, both written and verbal
• Clean driving record is required
• Clean Background
• SanTrac Technologies is a drug free environment. Applicant must be able to pass a drug test. This includes all legal and illegal drugs.

Benefits Offered

• Paid holidays
• Paid Vacation
• Paid sick leave
• Workplace perks such as Free Onsite Gym
• Workers' compensation
• Health Insurance Benefits
• 401K Plan
• Profit Sharing

Interested and qualified candidates, send your resume to [e-mail]