Administrative Assistant

DM Clinical Research; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A clinical research organization in Phoenix, AZ, seeks an Administrative Assistant to provide support for their clinical research staff. Responsibilities include checking in patients, managing appointments, and assisting with various administrative tasks. Candidates should have a High School Diploma or equivalent, with preference for those having prior experience in a medical office. Essential skills include strong communication, attention to detail, and the ability to work in a fast-paced environment. This role offers an opportunity to contribute to patient care in clinical trials.

Qualifications

• Previous experience working in a medical office is preferred.
• Proficiency with computer skills required.
• Must be reliable and able to work in a fast-paced environment.

Responsibilities

• Check patients in at the front desk.
• Answer and direct phone calls.
• Organize and schedule appointments.
• Assist in opening and closing the clinic as needed.
• Manage office supplies.

Skills

Computer skills

Attention to detail

Strong communication skills

Multi-tasking

Flexibility in handling duties

Education

High School Diploma or equivalent

Job description

The Administrative Assistant works in tandem with our clinical research staff and multiple other departments to provide excellent customer care to patients participating in our clinical research trials.

DUTIES & RESPONSIBILITIES

• Checking patients in at the front desk.
• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute emails, correspondence memos, letters, faxes, and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Provide administrative support to the site management and the clinical staff.
• Properly and timely escape all administrative issues to be resolved in a professional and efficient manner
• Manage office supplies
• Assist in Opening and Closing the clinic as needed
• Clincard payments (office visits, eDiaries, safety calls)
• Scheduling transportation for patients to and from site
• Preparing the patient lobby
• Any other duties/ tasks assigned by the manager

Knowledge & Experience

Education

• High School Diploma or equivalent required

Experience

• Previous experience working in a medical office

Credentials

• N/A

Knowledge and Skills

• Proficiency with computer skills required.
• Able to handle multiple tasks at a time with attention to detail.
• Must be reliable and have strong communication skills
• Able to work in a fast-paced environment with the flexibility to handle various duties and projects at one time