Administrative Assistant

DM Clinical Research; Town of Texas (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A clinical research organization in Wisconsin is seeking an Administrative Assistant to support clinical research staff and provide excellent customer care to patients. Key responsibilities include managing patient check-ins, scheduling appointments, and providing administrative support to clinical staff. The ideal candidate must have a High School Diploma and previous experience in a medical office, along with strong computer skills and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Previous experience working in a medical office.
• Proficiency with computer skills is required.
• Able to handle multiple tasks at a time with attention to detail.

Responsibilities

• Check patients in at the front desk.
• Answer and direct phone calls.
• Organize and schedule appointments.
• Provide administrative support to site management and clinical staff.
• Assist in opening and closing the clinic as needed.

Skills

Proficiency with computer skills

Attention to detail

Strong communication skills

Ability to handle multiple tasks

Reliability

Education

High School Diploma or equivalent

Job description

The Administrative Assistant works in tandem with our clinical research staff and multiple other departments to provide excellent customer care to patients participating in our clinical research trials.

DUTIES & RESPONSIBILITIES

• Checking patients in at the front desk.
• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute emails, correspondence memos, letters, faxes, and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Provide administrative support to the site management and the clinical staff.
• Properly and timely escape all administrative issues to be resolved in a professional and efficient manner
• Manage office supplies
• Assist in Opening and Closing the clinic as needed
• Clincard payments (office visits, eDiaries, safety calls)
• Scheduling transportation for patients to and from site
• Preparing the patient lobby
• Any other duties/ tasks assigned by the manager

Knowledge & Experience

Education

• High School Diploma or equivalent required

Experience

• Previous experience working in a medical office

Credentials

• N/A

Knowledge and Skills

• Proficiency with computer skills required.
• Able to handle multiple tasks at a time with attention to detail.
• Must be reliable and have strong communication skills
• Able to work in a fast-paced environment with the flexibility to handle various duties and projects at one time