Administrative Assistant

Priority Dispatch Corp.; New York (NY); On-site; USD 59,311,000 - 62,039,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) Retirement Savings Plan

Paid time off

Job summary

Queens Community House in Queens, NY, is seeking an Administrative Assistant to support After-School and SYEP Career Ready Programs at B-TECH. This role handles daily admin tasks, attendee records, and communications with students, families, and school staff.

The position requires strong organization, attention to detail, and excellent written and verbal communication. Proficiency in Microsoft Office and Google Workspace is expected, with the ability to manage multiple priorities in a fast-paced

Qualifications

• High School Diploma or GED required.
• Associate's or Bachelor's degree preferred.
• 1–2 years of administrative support or office management experience.
• Experience in schools, after-school programs, or nonprofits is highly desirable.
• Strong organizational and time-management skills with attention to detail.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Provide daily administrative support to the Program Director and staff.
• Welcome students, families, staff, and visitors in a professional manner.
• Answer calls, emails, and respond to inquiries; maintain filing systems.
• Prepare reports, correspondence, and program materials.
• Manage participant enrollment, records, and attendance tracking.
• Coordinate workshops, meetings, field trips, and events; maintain sign-in sheets.
• Support recruitment, outreach, enrollment, and retention efforts.
• Collaborate with program staff and partners; assist in reports for funders.

Skills

Organizational skills

Time management

Attention to detail

Communication

Customer service

Multitasking

Education

High School Diploma or GED

Associate's or Bachelor's degree

Tools

Microsoft Office

Google Workspace

Registration systems

Job description

Administrative AssistantAfter-School & SYEP Career Ready ProgramsLocation: Business Technology Early College High School (B-TECH) | Queens, NYSchedule: Full-Time | Monday–Friday (Program Hours Vary)Compensation: $20.67–$21.63 per hourJoin the Queens Community House Team!Are you passionate about organization, youth development, and making a meaningful contribution to your community? Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse population of Queens through a broad network of programs for children and youth, adults and families, and older adults.Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We are a modern interpretation of the traditional settlement house, bringing innovative leadership and a passion for social and economic justice to everything we do.At QCH, you'll join a collaborative team committed to creating opportunities that empower young people to thrive academically, socially, and professionally.Position OverviewQueens Community House is seeking a highly organized, dependable, and detail-oriented Administrative Assistant to support our After-School and SYEP Career Ready Programs at Business Technology Early College High School (B-TECH).This full-time position serves as the primary administrative support for the program team, ensuring efficient daily operations, maintaining accurate records, coordinating participant enrollment and attendance, communicating with students and families, and supporting special events and program activities.The ideal candidate is organized, customer service-oriented, and thrives in a fast-paced school environment while supporting high-quality youth development programming.Primary ResponsibilitiesAdministrative SupportProvide daily administrative support to the Program Director and program staff.Welcome students, families, school staff, and visitors in a professional and friendly manner.Answer phone calls, emails, and respond to program inquiries.Maintain organized electronic and paper filing systems.Prepare reports, correspondence, spreadsheets, and program materials.Order, organize, and maintain office and program supplies.Participant Enrollment & RecordsAssist with participant registration, enrollment, and collection of required documentation.Maintain accurate participant records in agency databases.Track daily attendance and follow up on attendance concerns.Complete data entry while ensuring compliance with agency and funder requirements.Maintain confidentiality of participant information and records.Program SupportSupport the day-to-day operations of the After-School and SYEP Career Ready Programs.Coordinate workshops, meetings, field trips, guest speakers, and special events.Prepare sign-in sheets, workshop materials, and participant packets.Communicate program updates and reminders to students, families, and school staff.Assist with participant recruitment, outreach, enrollment, and retention efforts.Support special projects and other program initiatives as needed.Collaboration & ComplianceCollaborate with Program Directors, school administrators, instructors, and community partners.Assist in preparing reports and documentation for funders and internal audits.Ensure participant files remain complete, accurate, and up to date.Participate in staff meetings, trainings, and professional development opportunities.Perform other administrative and program-related duties as assigned.EducationHigh School Diploma or GED required.Associate's or Bachelor's degree in Business Administration, Education, Human Services, or a related field preferred.Experience & SkillsOne to two years of administrative support, office management, customer service, or school-based experience preferred.Experience working in schools, after-school programs, youth development, or nonprofit organizations is highly desirable.Strong organizational and time management skills with exceptional attention to detail.Excellent written, verbal, and interpersonal communication skills.Ability to manage multiple priorities and deadlines in a fast-paced environment.Strong customer service skills with the ability to build positive relationships with students, families, school personnel, and colleagues.Technical SkillsProficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).Experience using Google Workspace (Docs, Sheets, Forms, and Drive).Comfortable learning participant databases and online registration systems.Ability to operate standard office equipment, including printers, scanners, and copiers.Additional RequirementsNYC Department of Education (DOE) PETS Clearance required or the ability to obtain clearance prior to employment.Ability to maintain confidentiality and professionalism.Ability to occasionally lift up to 25 pounds of program materials and supplies.BenefitsQueens Community House offers a comprehensive benefits package designed to support the health, wellness, and professional growth of our employees.Eligible employees may receive:Competitive compensationMedical, Dental, and Vision InsuranceFlexible Spending Accounts (FSA)403(b) Retirement Savings PlanEmployer-Paid Life InsuranceEmployer-Paid Long-Term Disability InsuranceGenerous Paid Time Off, including Vacation, Sick, and Personal LeavePaid HolidaysNew York Paid Family Leave (PFL) SupplementEmployee Assistance Program (EAP)Professional Development and Training OpportunitiesOpportunities for Career Growth and AdvancementA collaborative, mission-driven workplace committed to diversity, equity, inclusion, and belongingWhy Join QCH?At Queens Community House, you'll become part of an organization that believes every young person deserves opportunities to succeed. Your work will directly support students, families, and communities while contributing to programs that make a lasting impact across Queens.If you're organized, service-oriented, and passionate about supporting youth and educational programming, we encourage you to apply.Queens Community House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recruit, hire, train, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.