Program Aide

Priority Dispatch Corp.; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Accounts (FSA)

Life Insurance

403(b) Retirement Plan

Paid Time Off

Job summary

Queens Community House in Kew Gardens, NY is seeking a compassionate Program Aide to support the Older Adult Center's daily operations. This entry-level role focuses on friendly participant engagement, clerical tasks, and collaborative teamwork to keep programs running smoothly.

You will assist with registrations, data entry, activity setup, and special events while gaining hands-on nonprofit experience and opportunities for growth in aging services.

Qualifications

• High School Diploma or GED required.
• Excellent interpersonal and customer service skills.
• Ability to work independently and collaboratively in a team.
• Tech-savvy with the ability to troubleshoot basic technology issues.
• Proficiency with Microsoft Office and data entry systems.

Responsibilities

• Welcome and assist participants, visitors, and community members in person and by phone.
• Create and distribute flyers and promotional materials for programs and events.
• Register new participants and maintain participant records.
• Enter daily program activity into the agency's database and prepare monthly activity reports.
• Collaborate with the Database Manager to ensure accurate program information.
• Assist with setup and breakdown of meals, activities, and special events.
• Support outreach to increase awareness of programs and services.

Skills

Interpersonal skills

Customer service

Team collaboration

Tech-savvy

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office

Databases

Job description

Program AideQueens Community House | Kew Gardens, NYPosition DetailsStatus: Full-TimeCompensation: $17.00 – $18.00 per hourSchedule: Monday – Friday, 9:30 a.m. – 4:30 p.m. (35 hours per week), occasional evenings and weekendsLocation: Kew Gardens, Queens, NYThe PositionQueens Community House (QCH) is seeking a compassionate, organized, and community-oriented Program Aide to support the daily operations of our Older Adult Center in Kew Gardens. This is an excellent entry-level opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and wants to make a meaningful impact in the lives of older adults.The ideal candidate enjoys interacting with people throughout the day, is comfortable managing multiple priorities, and approaches every task with a collaborative, "jump in and help" attitude.The Kew Gardens Older Adult Center provides social, educational, recreational, health, and wellness programming that helps older adults remain active, independent, and connected to their community. The Program Aide plays an important role in creating a welcoming environment while supporting the daily operations, activities, and administrative functions of the center.For someone looking to build a career in nonprofit organizations, community engagement, aging services, or human services, this role offers valuable hands-on experience and opportunities for professional growth while making a lasting difference in the community.What You'll DoAdministrative & Clerical SupportWelcome and assist participants, visitors, and community members in person and by phone.Create and distribute flyers and promotional materials for programs and events.Register new participants and maintain participant records.Support daily office operations and maintain organized files and documentation.Data Entry & ReportingEnter daily program activity into the agency's database.Verify and reconcile activity logs with system records.Prepare monthly activity reports and submit required documentation.Collaborate with the Database Manager to ensure participant and program information remains accurate and up to date.Program Operations & Participant EngagementAssist with the setup and breakdown of meals, activities, and special events.Support daily program operations and participant engagement.Participate in community outreach efforts to increase awareness of center programs and services.Assist staff with special projects and other duties as assigned.What We're Looking ForRequired QualificationsHigh School Diploma or GED.Excellent interpersonal and customer service skills.Ability to work independently and collaboratively in a team environment.Tech-savvy with the ability to troubleshoot basic technology issues and learn new software.Proficiency with Microsoft Office applications, databases, and data entry systems.Ability to lift and move up to 20 pounds and assist with setting up tables, chairs, and other equipment for programs and events.Preferred QualificationsBilingual proficiency in Spanish strongly preferred.Previous experience working with older adults or in a social service setting.Administrative, office support, or customer service experience.Experience creating flyers and promotional materials.Experience using social media to promote programs and engage community members.Why Join Queens Community House?At Queens Community House, we believe strong communities are built through meaningful relationships, equitable opportunities, and accessible services. We are committed to supporting our employees through competitive compensation, comprehensive benefits, and opportunities for professional growth.BenefitsMedical, Dental, and Vision InsuranceFlexible Spending Accounts (FSA)Life Insurance403(b) Retirement PlanNew York State Paid Family Leave Supplement (QCH supplements benefits to ensure full pay during approved leave)Generous Paid Time Off, including vacation, sick leave, and paid federal holidaysProfessional Development and Training OpportunitiesNetworking and Career Growth OpportunitiesEqual Opportunity EmployerQueens Community House is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where every employee is valued and respected. QCH maintains a drug-free workplace and welcomes applicants from all backgrounds who are passionate about strengthening communities and enriching lives.Join Queens Community House and help create a welcoming, engaging, and supportive environment where older adults can thrive.