Administrative Assistant

Addison Group; Libertyville (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Growth opportunities

Advancement based on performance

Hands-on industry training

Collaborative, team-oriented workplace

Company events and employee activities

401(k) with company match

Job summary

Addison Group is seeking an Administrative Assistant for a growing residential construction company in Libertyville, IL. You will be a key contact for customers, providing administrative and project coordination support to keep initiatives moving from inquiry through completion.

The ideal candidate balances organization, professionalism, and customer service, with opportunities to work closely with leadership, vendors, and internal teams.

Qualifications

• Minimum 2 years of admin/coordination experience.
• Strong communication and customer service skills.
• Detail-oriented with excellent organizational abilities.
• Able to manage multiple priorities and deadlines.
• Proficient with MS Office, especially Outlook; CRM/PM software helpful.

Responsibilities

• Welcome visitors and serve as a professional first point of contact.
• Answer calls, assist customers, and qualify new leads.
• Follow up with customers on active and upcoming projects.
• Prepare quotes, proposals, contracts, and project documents.
• Enter and maintain project and customer information in systems.
• Coordinate schedules, meetings, and follow-up activities.
• Gather field information and update project records.
• Assist with payment processing and customer account follow-up.
• Communicate with vendors and internal teams on project needs.
• Support permitting activities and local regulatory requirements.
• Explain products, services, pricing, and processes to customers.
• Assist with end-of-project follow-up and satisfaction efforts.
• Coordinate meetings and provide admin support to leadership.
• Maintain organized project files and current information.

Skills

2+ years experience

Communication

Customer service

Attention to detail

Multitasking

Independence

Problem-solving

Organization

Time management

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Office

CRM software

Project management software

Job description

Job Title: Administrative Assistant

Industry: Residential Construction

Location (city, state): Libertyville, IL

Assignment Type: Direct Hire

Pay: $26/hour + overtime eligibility at time-and-a-half

Work Schedule: Monday-Friday, 8:00 AM-5:00 PM. Occasional Saturdays from 9:00 AM-1:00 PM may be required during busy periods, with flexibility and a rotating schedule available.

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company

A growing, family-oriented residential construction organization is seeking an Administrative Assistant to join its team. The company is experiencing continued growth and offers an energetic, collaborative environment where employees are encouraged to learn, take ownership, and grow within the organization.

Job Description

The Administrative Assistant will serve as an important point of contact for customers while providing administrative and project coordination support. This role is ideal for someone who is organized, professional, personable, and comfortable balancing customer service with detailed administrative responsibilities.

You will work closely with leadership, customers, vendors, and internal teams to help keep projects organized and moving forward from initial inquiry through completion.

Key Responsibilities

• Welcome visitors and serve as a professional first point of contact in the office
• Answer incoming calls, assist customers with questions, and help qualify new leads
• Follow up with customers regarding active and upcoming projects
• Assist with preparing quotes, proposals, contracts, and project documentation
• Enter and maintain accurate project and customer information within internal systems
• Help coordinate project schedules, meetings, and follow-up activities
• Gather information from field teams and update project records accordingly
• Assist with payment processing and customer account follow-up
• Communicate with vendors and internal teams regarding project needs
• Support permitting activities and maintain awareness of applicable local requirements
• Help customers understand available products, services, pricing, and project processes
• Assist with end-of-project follow-up and customer satisfaction efforts
• Coordinate meetings and provide administrative support to company leadership
• Help maintain organized project files and ensure information stays current throughout the project lifecycle

Qualifications

• 2+ years of administrative, office coordination, project coordination, or similar experience
• High school diploma or equivalent required
• Strong communication and customer service skills
• Professional, polished, and confident demeanor
• Strong attention to detail and organizational abilities
• Comfortable managing multiple priorities and deadlines
• Ability to work independently and stay productive without constant supervision
• Strong critical-thinking and problem-solving skills
• Proficiency with Microsoft Office, particularly Outlook
• Construction or real estate experience is a plus, but not required
• Experience with project management or CRM software is helpful
• Comfortable learning new systems, products, and processes

Perks

• Opportunity to grow within a rapidly expanding organization
• Potential for increased responsibility and advancement based on performance and interests
• Hands-on industry training and opportunities to learn directly from experienced professionals
• Collaborative, team-oriented workplace
• Company events, celebrations, and employee appreciation activities
• 401(k) with 3% company match after eligibility period
• Medical, vision, and disability insurance options
• PTO accrual beginning during the first year
• Six paid holidays
• Flexible scheduling when personal needs arise with advance notice
• Potential for additional bonuses, commissions, profit sharing, or other incentives depending on role and performance