Administrative Assistant

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 42,000 - 64,000; Full time

Job summary

City & Borough of Juneau Parks & Recreation is seeking an Administrative Assistant to support the Aquatics Manager and Pool Supervisors at the Dimond Park Aquatic Center and Augustus Brown Pool.

You will handle customer inquiries, assist with administrative and financial tasks, manage the POS system, deposits, and inventory, and help train front desk staff in a team-oriented environment.

Qualifications

• Education: High School graduation or equivalent.
• Experience: Six (6) months of clerical experience.
• Substitution: Post-secondary or vocational training may be substituted for the required experience.

Responsibilities

• Assist the Aquatics Manager and Pool Supervisors with administrative functions and customer service at the pools.
• Help the public with program and rental questions via phone, email and in-person.
• Handle cash, update budget spreadsheets and track inventory for both pools.
• Provide training support to front desk staff and maintain the POS system.

Skills

Organizational skills

Customer service

Multi-tasking

Verbal communication

Written communication

Microsoft Office

Education

High School diploma

Tools

Word

Excel

Job description

Description

Parks and Recreation, Juneau Pools is seeking a qualified individual to hire as Administrative Assistant supporting Augustus Brown Swimming Pool and the Dimond Park Aquatic Center.

WHO WE ARE LOOKING FOR

Our ideal candidate:

• Has strong organizational skills and can track multiple projects to be updated on a weekly and monthly basis.
• Enjoys frequently interacting with the public and has a positive/outgoing work attitude.
• Has strong customer service skills and is detail-orientated.
• Is able to multi-task in a fast-paced office environment.
• Has strong verbal and written communication skills.
• Contributes to the success of the department.
• Has excellent computer skills and is knowledgeable in Microsoft Office Suite, especially Word and Excel.
• Makes good use of time, is productive and meets deadlines.

THE BENEFITS OF JOINING OUR TEAM

The Parks & Recreation Department is the Department of Fun! We believe everyone in Juneau deserves access to great parks, recreation facilities, and swimming pools. The city of Juneau has a robust swimming culture with exceptional community support. Our division is in an exciting phase of growing to meet community needs.

WORKING HOURS AND LOCATION

This position works Monday through Friday, 8:00am – 4:30pm. You may be occasionally needed outside your normal hours and will be given proper notice. Your office would be located at the Dimond Park Aquatic Center; however, you may be required to work at the Augustus Brown pool occasionally.

Typical Responsibilities

The Juneau Aquatics Division offers a team-oriented workplace with a shared goal of enriching the Juneau community through aquatic exercise, recreation and wellness.

The Parks & Recreation Department is recruiting for an Administrative Assistant who would assist the Aquatics Manager and Pool Supervisors in overseeing administrative functions and customer service at our pools. You would be assisting the public with program and rental questions, requests and inquiries via phone, email and in-person regarding aquatic services. This position is also responsible for assisting aquatic management in multiple administrative and financial functions such as cash handling, updating budget spreadsheets and assisting with tracking and purchasing inventory for both pools.

It is important you have excellent customer service skills, the ability to multi-task and work well in a work environment with frequent interruptions.

Other duties you can expect are maintaining and updating the department’s point-of-sale system, including submitting daily deposits to the Treasury department, updating and managing user accounts, transactions and reservations. You will provide administrative support to the Augustus Brown Pool and the Dimond Park Aquatic Center as well as assisting with the training of front desk staff.

Minimum Qualifications

• Education: High School graduation or the equivalent.
• Experience: Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.
• SUBSTITUTION: Post-secondary or vocational training may be substituted for the required experience on the basis of: three (3) semester or four (4) quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.
• Other: A valid Drivers’ license at time of appointment and for continued employment.

Supplemental Information

HIRING MANAGER CONTACT INFO

• Hiring Manager: Seth Cayce
• Phone Number: [phone]
• Email: [e-mail]