Administrative Assistant

City of Santa Fe Springs; Juneau (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid leave and holidays

Free pool passes

Parking / transit benefits

Job summary

The City & Borough of Juneau is seeking an Administrative Assistant for the Parks & Recreation Department, focusing on the Aquatics Division (Dimond Park Aquatic Center and Augustus Brown Pool). The role requires strong organizational and communication skills to handle front desk operations, rentals, and financial tasks.

You will support management and staff across administrative functions, maintain records, process deposits, and assist with inventory and training.

Qualifications

• High School graduation or equivalent.
• Six months of clerical experience; previous office experience preferred.
• Ability to operate POS system and manage cash handling tasks.
• Excellent customer service skills and attention to detail.

Responsibilities

• Assist Aquatics Manager and Pool Supervisors with admin and customer service tasks.
• Handle program and rental questions via phone, email and in person.
• Maintain budget spreadsheets and assist with purchasing inventory for both pools.
• Update and manage user accounts, transactions and reservations in the POS system.
• Provide training support to front desk staff and ensure timely deposits.
• Respond to public inquiries and support a team-oriented, fast-paced environment.

Skills

organizational skills

customer service

multi-tasking

verbal communication

written communication

Microsoft Word

Microsoft Excel

time management

Education

High School diploma

Tools

Microsoft Office Suite

Point-of-Sale (POS) system

Job description

Description

Parks and Recreation, Juneau Pools is seeking a qualified individual to hire as Administrative Assistant

supporting Augustus Brown Swimming Pool and the Dimond Park Aquatic Center.

• Has strong organizational skills and can track multiple projects to be updated on a weekly and monthly basis.
• Enjoys frequently interacting with the public and has a positive/outgoing work attitude.
• Has strong customer service skills and is detail-orientated.
• Is able to multi-task in a fast-paced office environment.
• Has strong verbal and written communication skills.
• Contributes to the success of the department.
• Has excellent computer skills and is knowledgeable in Microsoft Office Suite, especially Word and Excel.
• Makes good use of time, is productive and meets deadlines.

Who We Are Looking For

Our ideal candidate:

• Has strong organizational skills and can track multiple projects to be updated on a weekly and monthly basis.
• Enjoys frequently interacting with the public and has a positive/outgoing work attitude.
• Has strong customer service skills and is detail-orientated.
• Is able to multi-task in a fast-paced office environment.
• Has strong verbal and written communication skills.
• Contributes to the success of the department.
• Has excellent computer skills and is knowledgeable in Microsoft Office Suite, especially Word and Excel.
• Makes good use of time, is productive and meets deadlines.

The Benefits Of Joining Our Team

The Parks & Recreation Department is the Department of Fun! We believe everyone in Juneau deserves access to great parks, recreation facilities, and swimming pools. The city of Juneau has a robust swimming culture with exceptional community support. Our division is in an exciting phase of growing to meet community needs.

WORKING HOURS AND LOCATION

This position works Monday through Friday, 8:00am – 4:30pm. You may be occasionally needed outside your normal hours and will be given proper notice. Your office would be located at the Dimond Park Aquatic Center; however, you may be required to work at the Augustus Brown pool occasionally.

Typical Responsibilities

The Juneau Aquatics Division offers a team-oriented workplace with a shared goal of enriching the Juneau community through aquatic exercise, recreation and wellness.

The Parks & Recreation Department is recruiting for an Administrative Assistant who would assist the Aquatics Manager and Pool Supervisors in overseeing administrative functions and customer service at our pools. You would be assisting the public with program and rental questions, requests and inquiries via phone, email and in-person regarding aquatic services. This position is also responsible for assisting aquatic management in multiple administrative and financial functions such as cash handling, updating budget spreadsheets and assisting with tracking and purchasing inventory for both pools.

It is important you have excellent customer service skills, the ability to multi-task and work well in a work environment with frequent interruptions.

Other duties you can expect are maintaining and updating the department’s point-of-sale system, including submitting daily deposits to the Treasury department, updating and managing user accounts, transactions and reservations. You will provide administrative support to the Augustus Brown Pool and the Dimond Park Aquatic Center as well as assisting with the training of front desk staff.

Minimum Qualifications

Education

High School graduation or the equivalent.

Experience

Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.

Substitution

Post-secondary or vocational training may be substituted for the required experience on the basis of: three (3) semester or four (4) quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.

Other

A valid Drivers’ license at time of appointment and for continued employment.

Supplemental Information

Hiring Manager: Seth Cayce

Phone Number: [phone]

Email: [e-mail]

EEO Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call [phone] or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at [e-mail] or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.

Careers with the City & Borough of Juneau offer Many Benefits

The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work. Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • No cost employee only plan available
• Employer paid Basic Life insurance--$10,000 for employee, spouse & dependents
  • Additional optional coverage available
  • Travel protection & financial services offered as part of the Life Insurance coverage
• Optional group-based insurance premiums for
  • Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)
  • Short-term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Pet Insurance
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
  • Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 following 1 year of actively working.

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)
• Employer contribution into a defined benefit or defined contribution program, depending on your date of hire
• Option to enroll in the City & Borough of Juneau’s Deferred Compensation Program with MissionSquare
  • Employer match available for participating PERS Tier IV employees
• Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

Paid Leave and Holidays

• Personal leave with an accrual rate increase based on time served
  • 21 days of PL within first year of employment
  • Personal leave includes Sick leave
• Thirteen paid holidays a year
• Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program

• An opportunity to earn a health insurance premium discount of $1300 per year
• An Employee Assistance Program
• Wellness Pass Discounts to local and CBJ recreation facilities
• Health related webinars
• Office Ergonomic Assessments

Additional Perks

• Public Service Loan Forgiveness eligible employer
• Parking passes or bus passes provided for employees working in the downtown offices
• Free passes to Parks & Recreation field house, ice arena, and swimming pools