Administrative Assistant

Express Employment Professionals - Cincinnati East; Jersey City (NJ); On-site; USD 40,000 - 50,000; Full time

Job summary

Express Employment Professionals - Cincinnati East seeks an experienced Administrative Assistant to support daily operations for a professionally managed residential community in Hudson County, NJ. The role focuses on clerical tasks, resident interactions, and coordination with maintenance teams.

The ideal candidate has office experience, strong communication, and solid organization. Proficiency with MS Word, Excel, and Outlook is expected; familiarity with property management software is

Qualifications

• Previous administrative or office support experience.
• Experience within property management, residential housing, real estate, or a similar environment is preferred.
• Excellent written and verbal communication.
• Strong organizational skills and attention to detail.
• Ability to prioritize responsibilities and work independently.
• Bilingual abilities are a plus.

Responsibilities

• Provide administrative support to the onsite property management team.
• Answer incoming calls and assist residents, visitors, applicants, and vendors in a professional and courteous manner.
• Prepare letters, notices, reports, and other business correspondence.
• Receive resident questions and concerns, document issues, and coordinate service requests with maintenance staff.
• Maintain organized resident, property, and administrative records.
• Assist with monthly reporting, documentation, and basic financial record preparation.
• Track open items and follow up with the appropriate team members to ensure timely resolution.
• Maintain confidentiality when handling resident and business information.
• Prioritize assignments and manage multiple deadlines with limited supervision.
• Provide general office and administrative support as needed.

Skills

Office experience

Customer service

Communication

Organizational skills

Multitasking

Confidentiality

Bilingual (nice to have)

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

We are seeking an experienced Administrative Assistant to support the day-to-day operations of a professionally managed residential community in the Hudson County, NJ area.

This position works closely with the onsite property management team and serves as an important point of contact for residents, prospective residents, vendors, and service providers. The ideal candidate is organized, professional, dependable, and comfortable handling multiple priorities in a busy office environment.

Key Responsibilities

• Provide administrative support to the onsite property management team
• Answer incoming calls and assist residents, visitors, applicants, and vendors in a professional and courteous manner
• Prepare letters, notices, reports, and other business correspondence
• Receive resident questions and concerns, document issues appropriately, and coordinate service requests with maintenance staff
• Maintain organized resident, property, and administrative records
• Assist with monthly reporting, documentation, and basic financial record preparation
• Track open items and follow up with the appropriate team members to help ensure timely resolution
• Maintain confidentiality when handling resident and business information
• Prioritize assignments and manage multiple deadlines with limited supervision
• Provide general office and administrative support as needed

What We're Looking For

• Previous administrative or office support experience
• Experience within property management, residential housing, real estate, or a similar environment is preferred
• Strong customer service and interpersonal skills
• Excellent written and verbal communication
• Strong organizational skills and attention to detail
• Ability to prioritize responsibilities and work independently
• Professional judgment and a solutions-oriented approach to problems
• Comfortable handling confidential or sensitive information
• Bilingual abilities are a plus

Qualifications

• High school diploma or equivalent
• Proficiency with Microsoft Word, Excel, and Outlook
• Experience using property management, resident management, or similar business software is helpful
• Prior experience supporting a residential property management office is preferred but not required

The Ideal Candidate

You're someone who can keep an office organized while still providing excellent service to the people around you. You don't need constant direction, you're comfortable figuring out what needs attention next, and you understand the importance of professionalism when working with residents and property management personnel.

We are looking for someone who can become a dependable part of the onsite team and help keep daily operations running smoothly.