Administrative Assistant

SERVPRO of Sumner County; Hendersonville (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

SERVPRO of Sumner County is seeking an Administrative Assistant to support daily office operations in Hendersonville, TN. The role involves data entry, invoicing, scheduling, and coordinating crews to respond quickly to fire and water damage events.

The ideal candidate has 2+ years in administration, strong MS Office skills, and a proactive, customer-focused approach. Competitive pay and benefits are provided.

Qualifications

• 2+ years of administrative or office experience.
• Experience with billing, quality assurance, and scheduling is a plus.
• Proficient in Microsoft Office and able to learn new software.

Responsibilities

• Complete internal job file quality reviews.
• Prepare estimates and billing invoices.
• Coordinate crew and job scheduling.
• Office duties such as crafting email and written correspondence.
• Perform detailed and accurate data entry.
• Assist other departments as needed.

Skills

Phone skills

Analytical skills

Multi-tasking

Customer service

Organization

Education

HSD/GED

Tools

Microsoft Office

Job description

SERVPRO of Sumner County Administrative Assistant

Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”.

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

Benefits

• Health insurance
• Paid time off
• 401(k)

Primary Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments, as needed

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Experience with billing, quality assurance, and scheduling a plus
• Experience in service industry environment a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate® and proprietary software
• Minimum of HSD/GED
• Able to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 7 a.m. and 7 p.m.

Pay Rate

Competitive pay based on experience. Price is negotiable if applicant has industry experience.

SERVPRO of Sumner County is an EOE M/F/D/V employer.

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.