Administrative Assistant

Hub International; Ellicott City (MD); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement savings (401(k))

Paid time off

Parental leave

Job summary

HUB International in the Mid-Atlantic region seeks an Administrative Assistant to provide staff and client support from our Rockville, MD office, with float between Annapolis, Ellicott City, and Alexandria locations.

The role requires 2+ years of office experience, a high school diploma or GED, and proficiency with Microsoft Office. Bilingual English/Spanish preferred. HUB offers comprehensive benefits and growth opportunities.

Qualifications

• High School diploma or GED; AA and/or college degree preferred, but not required.
• 2+ years of related office experience, or an equivalent combination of education and experience
• Bilingual abilities in English and Spanish preferred, but not required.
• Proven computer proficiency - Microsoft Office Suite, Outlook, etc.
• Professional appearance and demeanor.
• Demonstrated customer service skills.
• Proven ability to manage multiple tasks with competing priorities.
• Demonstrated oral and written communication skills with the ability to effectively interact with all levels within the organization.

Responsibilities

• Answer multi-line phone system, determine purpose of callers, and forward calls to appropriate personnel or department in a friendly and professional manner.
• Provide callers with address, directions, and other information as required.
• Greets guests as they enter the office.
• Opens and distributes the incoming mail and packages.
• Collects and prepares the outgoing and overnight mail.
• Sends, receives and distributes faxes.
• Check and mail processing.
• Organize employee events.
• Help with reports, numbers, etc. as assigned.
• Provides administrative support for all departments such as, printing, filing, photocopying, data entry, scanning, binding and collating, downloading company reports, mail distribution and mail-outs.
• Orders, receives and maintains office supplies and proactively ensures office supplies are available when needed.
• Creates, updates, and prints Excel spreadsheets, Word documents, and PowerPoint presentations as assigned.
• Maintains calendars for Admin Services, conference rooms, conference calls and Web meetings.
• Attend and complete any training sessions or assignments as required.
• Establish and maintain effective professional working relationships with co-workers, and every level of management.
• Communicate with co-workers, management, clients, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures, and instructions.
• Other responsibilities and projects as assigned by Manager.

Skills

Customer service

Multitasking

Oral and written communication

Professionalism

Client interaction

Education

High School diploma or GED

Associate degree preferred

Tools

Microsoft Office Suite

Outlook

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

We currently have an opportunity for an Administrative Assistant to join our team in the Mid-Atlantic region. This position will be based out of our RockVille, MD office and will float between offices as needed, primarily supporting our Annapolis, Ellicott City, and Alexandria locations.

The selected individual will have the opportunity to provide customer service to our staff and to our clients. You will provide administrative support to our team and will help our team build stronger relationships with our clients.

Job Responsibilities

• Answer multi-line phone system, determine purpose of callers, and forward calls to appropriate personnel or department in a friendly and professional manner.
• Provide callers with address, directions, and other information as required.
• Greets guests as they enter the office.
• Opens and distributes the incoming mail and packages.
• Collects and prepares the outgoing and overnight mail.
• Sends, receives and distributes faxes.
• Check and mail processing.
• Organize employee events.
• Help with reports, numbers, etc. as assigned.
• Provides administrative support for all departments such as, printing, filing, photocopying, data entry, scanning, binding and collating, downloading company reports, mail distribution and mail-outs.
• Orders, receives and maintains office supplies and proactively ensures office supplies are available when needed.
• Creates, updates, and prints Excel spreadsheets, Word documents, and PowerPoint presentations as assigned.
• Maintains calendars for Admin Services, conference rooms, conference calls and Web meetings.
• Attend and complete any training sessions or assignments as required.
• Establish and maintain effective professional working relationships with co-workers, and every level of management.
• Communicate with co-workers, management, clients, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures, and instructions.
• Other responsibilities and projects as assigned by Manager.

Qualifications

• High School diploma or GED; AA and/or college degree preferred, but not required.
• 2+ years of related office experience, or an equivalent combination of education and experience
• Bilingual abilities in English and Spanish preferred, but not required.
• Proven computer proficiency - Microsoft office Suite, Outlook, etc.
• Professional appearance and demeanor.
• Demonstrated customer service skills.
• Proven ability to manage multiple tasks with competing priorities.
• Demonstrated oral and written communication skills with the ability to effectively interact with all levels within the organization.

The expected salary range for this position is $16.00 to $23.50 hourly and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

What We Offer You

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.