Administrative Assistant - Commercial Insurance

HUB International; Casper (WY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Retirement matching

Life and disability plans

Paid time off

Parental leave

Wellbeing program

Job summary

HUB International is looking for a Policy Service Associate to provide administrative support to account managers and support client service workflows. You will process endorsements, cancellations and renewals, manage files, and learn carrier systems for online quoting.

The role includes training and licensing support to grow toward handling your own book of business in time. The position is onsite in Casper, WY, with HUB covering the Property & Casualty licensing costs.

Qualifications

• High School diploma or GED; some college preferred.
• 2+ years of office/administrative experience.
• Insurance experience preferred but not required.
• Must obtain Property & Casualty license (Hub will pay for it).

Responsibilities

• Provide administrative and clerical support to department members.
• Process client requests for service; endorsements, cancellations and binders.
• Maintain client files and assist with relationships; learn carrier websites for online quoting.
• Develop independence to handle own book of business under mentor guidance.

Skills

Office admin

Communication

Teamwork

MS Office

Outlook

License-eligible

Education

High School diploma/GED

Some college preferred

Tools

Microsoft Office Suite

Outlook

Job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

• This role is based onsite and requires a full five-day work week in our office**

Are you an office guru?

Are you brilliant at multi-tasking?

Do you thrive in a busy, ever-changing environment?

Then keep reading, this might be the perfect opportunity for you!

WHO IS HUB?

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities. HUB International was born in 1998 with the merger of 11 privately held insurance brokerages and has since grown to one of the largest brokers in the world. We are a network of more than 400 integrated brokerages across North America - all carrying the HUB banner. Our structure gives us the technology and expertise of a large firm but still maintains the local flavor of each of our offices, enabling our teams to preserve their own unique regional culture.

HUB Gives!

Service is one of our founding values - not an abstract concept but a commitment. And we believe that no one deserves that commitment more than our clients and the communities in which we all live and work. Each regional hub has adopted projects in their regions which allow them to give, volunteer, engage, and serve their communities.

About The Opportunity

The Policy Service Associate will provide administrative and clerical support to department members. Works directly with Account Managers to assist in processing client requests for service; processing endorsements, cancellations, and binders; requesting worksheets and experience modifications at renewal; verifying and maintaining account files. Assist with maintaining client relationships. Learning to use carrier websites for online quoting. Learning to become more independent and proficient at tasks performed for others for the purpose of serving clients directly in the future and handling own book of business. The Policy Service Associate takes primary direction from assigned mentor.

What You Bring To The Table

You are perfect for this opportunity if you hold a high school diploma/GED (some college preferred), and at least 2 years of office/administrative experience. Insurance experience is preferred but not required, and you will be required to obtain a Property & Casualty license if you don't already have one which HUB will pay for you to acquire. We will allocate business hours to studying for this exam as well. Additionally, if you have excellent communication and interpersonal skills with the ability to work in a team environment, and if you can hold your own while working on a computer (Microsoft Office Suite and Outlook), you will find our HUB culture a great fit. If this describes you, then keep reading.

LIKE US SO FAR?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.

What We Offer You

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity:

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations:

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify:

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.