Receptionist

5HB Hub International New England, LLC; East Longmeadow (MA); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Retirement savings matching

Life and disability insurance

Paid time off

Wellbeing program

Job summary

HUB International in Massachusetts is seeking an receptionist/administrative assistant to support the main switchboard, greet visitors, and handle routine clerical tasks. You will process mail, prepare messages, and assist with faxes while delivering a positive, efficient front-desk experience.

The role offers hourly compensation between $19.54 and $23.00, with benefits, training, and opportunities to grow within HUB International.

Qualifications

• Pleasant telephone manner.
• Excellent organizational, interpersonal and communication skills.
• Ability to work well in a team environment.

Responsibilities

• Operate switchboard handling incoming calls and forward as appropriate.
• Greet visitors and inform employees of their arrival.
• Process letters, reports, and correspondence for management.
• Process incoming and outgoing mail.
• Prepare message slips when necessary.
• Sort mail as needed and assist with distribution of faxes.

Skills

Pleasant telephone manner

Excellent organizational

Interpersonal skills

Communication skills

Teamwork

Tools

Microsoft Office

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

Overview:

Answer main switchboard, greet visitors, and provide clerical support in accordance with the practices, policies and procedures of the Company.

Responsibilities:

• Operate switchboard handling incoming calls and forward as appropriate
• Greet visitors and inform employees of the visitors arrival.
• Process letters, reports, and correspondence for management.
• Process incoming and outgoing mail.
• Prepare message slips when necessary.
• May assist in sorting mail.
• May assist in distributing faxes from advantage fax server via email.
• Other responsibilities as assigned by Manager.

Qualifications:

• Pleasant telephone manner.
• Experience with Microsoft Office products.
• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

The expected salary range for this position is $19.54/hr to $23.00/hr and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

What we offer you

• HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career.
• Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.
• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity:

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations:

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify:

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.