Administrative Assistant

ND Health and Human Services; Jamestown (ND); On-site; USD 38,000 - 54,000; Full time

Job summary

South Central Behavioral Health Clinic in Jamestown, ND is seeking an Administrative Assistant to support Admissions and front desk operations. You will check in clients, handle calls, and coordinate with insurance companies while preparing reports and admissions documents.

This role requires a high school diploma or GED and 3 years of office support experience. A valid driver’s license and defensive driving training are required during orientation.

Qualifications

• High school diploma or GED plus 3 years of complex office support experience.
• Education may substitute for up to 2 years of experience.
• Valid driver’s license and defens ive driving course requirement.

Responsibilities

• Greet clients at front desk and check-in for appointments.
• Communicate with insurance companies and generate reports.
• Support admissions and referrals with documentation and scanning into EHR.

Skills

Front desk experience

Multitasking

Communication

Insurance coordination

Education

High school diploma or GED

Office/business education substitution

Tools

Electronic Health Records (EHR)

Faxing/Emailing/ Filing

Job description

South Central Behavioral Health Clinic is seeking an Administrative Assistant Support Services in Jamestown, ND.

Be part of the solution to the behavioral health crisis. As a team member for ND Department of Health & Human Services, you will ensure the most vulnerable have access to a high-quality healthcare system in which prevention works, treatment is effective, and people recover.

As an Administrative Assistant, you will be responsible for providing support to the admissions process and managing phone calls. You will primarily work with clients at the front desk of the Clinic and often be the first point of contact for our clients and guests. This includes checking clients and guests in for their appointments. Duties include communicating with insurance companies, generating reports, and following up on both client and office-related needs. You will also support staff with administrative tasks such as faxing, emailing, filing, compiling documentation for admissions and referrals, and scanning documents into the electronic health record system. A strong ability to multi-task, problem solve and shift from one task to another abruptly will be needed. Knowledge of insurance verifications and processes, as well as community resources will be helpful.

To thrive in this position, you must be an action-oriented problem-solver. You have a calm demeanor and aren't easily rattled by demanding personalities. You can identify the individual's need, even when they are unclear about their needs. You take pride in making someone feel welcomed, heard, and helped. You can work independently as well as in groups and can juggle multiple, detailed tasks. You can communicate effectively both in writing and verbally with all types of people. You exemplify the ideals of respect, confidentiality, courtesy, and helpfulness.

To be considered for this position, you are required to have a high school diploma or GED and three years of experience performing a variety of complex office support, clerical, or secretarial work. Additional education with major coursework in office support or business may substitute for up to two years of the experience requirement on a year-for-year basis.

This position requires a valid driver’s license and successful completion of the assigned defensive driving course during new-hire orientation.

Location

This position provides essential client services face to face and therefore the person in this position will work on location at the Jamestown South Central Behavioral Health location.

About HHS

ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of wellbeing: physical, economic, and behavioral. The keys to success are the 2800 committed, team members who are guided?by a simple but powerful belief: when we?lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources.

To succeed in this role, you must lead with LIGHT - leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards

The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Andrew Berkey at [e-mail] or at 701-253-6465.

Employing Unit: ND HHS - SCBHC

Telephone Number: 701-253-6300

TTY Number ND Relay Service 1 [phone] (text) or 1 [phone] (voice)

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.