Clinical Care Coordinator

ND Health and Human Services; Grand Forks (ND); On-site; USD 42,000 - 63,000; Full time

Job summary

ND Health and Human Services in Grand Forks is seeking a Clinical Care Coordinator to ensure holistic and integrated care for clients. You will coordinate across internal and external providers, educate clients about their treatment needs, and help schedule appointments while addressing transportation barriers.

The role emphasizes rehabilitative, person-centered care and requires building strong relationships with referral resources and ongoing care planning.

Qualifications

• Bachelor's or Master's degree required.
• Or at least five years of paid supervised experience working with individuals with SMI/SED in a role with case management functions such as individual assessment, care plan development and maintenance, referral and appointment scheduling, monitoring, and follow-up activities.

Responsibilities

• Coordinate care across service providers to ensure holistic continuity of care.
• Educate clients about treatment needs and healthcare options.
• Facilitate connections between individuals and services and schedule appointments.
• Address transportation issues and other barriers to access services.
• Develop close working relationships with internal and external referral resources.

Education

Bachelor's degree

Master's degree

Job description

Northeast Behavioral Health Clinic is seeking a Clinical Care Coordinator in the Grand Forks area.

As a Care Coordinator, you will play a pivotal role in ensuring that clients receive holistic, integrated, and personalized care. Unlike traditional case management roles, the Care Coordinator focuses on optimizing the coordination of care across all service providers involved in the client’s treatment, ensuring seamless communication and continuity of care. This role requires a deep understanding of the behavioral health continuum, the ability to collaborate with a multidisciplinary team, and a commitment to enhancing client outcomes through efficient care pathways.

In a typical week, you will interact directly with individuals to discuss treatment recommendations and educate them about their healthcare and treatment needs. You will facilitate connections between individuals and services, ensuring seamless continuity of care among internal providers as well as between internal and external providers. Additionally, you will assist individuals in scheduling appointments and obtaining necessary support, addressing transportation issues, and overcoming other barriers to accessing services.

You will thrive in this position, if you have excellent organizational skills and are committed to a rehabilitative and person-centered philosophy. Successful candidates will be comfortable developing close working relationships with internal and external referral resources.

To be considered for the Care Coordinator position, you must meet one of the following requirements

• a bachelor’s degree OR a master’s degree
• Or have at least five years of paid supervised experience working with individuals with SMI/SED in a role with case management functions such as individual assessment, care plan development and maintenance, referral and appointment scheduling, monitoring, and follow-up activities.

This position requires a valid driver’s license and successful completion of the assigned defensive driving course during new hire orientation.

Location

This position provides essential client services face to face and therefore the person in this position needs to be able to travel to meet clients at their location.

About HHS

ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of wellbeing: physical, economic, and behavioral. The keys to success are the 2800 committed, team members who are guided by a simple but powerful belief: when we lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources.

To succeed in this role, you must lead with LIGHT - leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards

The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Nichole Fontaine-Vonesh at [e-mail] or at 701-213-1926.

Employing Unit: ND HHS - Northeast Behavioral Health Clinic

Telephone Number: 701-795-3000

TTY Number ND Relay Service 1 [phone] (text) or 1 [phone] (voice)