Administrative Assistant

TDW; Dallas (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

TDW is seeking an organized Administrative professional to support financial and operational processes. You will prepare service invoices, code vendor invoices, set up vendor accounts, and manage inventory transactions using various software tools.

You will also handle customer calls for order status and support multiple teams including managers, shop staff, and remote sales staff. The ideal candidate has 3+ years of administrative experience, excellent communication, and strong proficiency with

Qualifications

• High school graduate or equivalent
• 3+ years of administrative experience preferred
• Excellent organizational and interpersonal skills
• Fluent in English
• Ability to multitask and prioritize

Responsibilities

• Invoicing preparation of services jobs as well as local product orders
• Coding and submitting of Vendor invoices for timely payment processing
• Vendor account setup when needed
• Inventory transactions within applicable software programs
• Answering phone calls and distributing to appropriate team members
• Maintain an organized file structure for invoiced services jobs and product orders
• Interfacing with customers over the phone to assist with order status updates
• Support Coordinator, Manager, shop mechanics, field technicians, and remote sales staff
• Other duties as assigned by manager

Skills

Organizational skills

Interpersonal skills

MS Office

Customer service

Communication

Tools

Microsoft Outlook

Microsoft Word

Excel

Microsoft CRM

VMS

Salesforce

Dynamics AX

Job description

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.

Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Overview

Performs a variety of administrative functions necessary to support the Organization. Performs duties of a complex and/or confidential nature, requiring exercise of initiative and judgment.

Key Responsibilities

Primary duties may include, but are not limited to:

• Invoicing preparation of services jobs as well as local product orders
• Coding and submitting of Vendor invoices for timely payment processing
• Vendor account set up when needed.
• Inventory transactions within applicable software programs
• Answering phone calls and distributing to appropriate team members
• Maintain an organized file structure for invoiced services jobs and product orders
• Interfacing with customers over the phone to assist with order status updates
• Support Coordinator, Manager , shop mechanics, field technicians, and remote sales staff
• Other duties as assigned by manager

Experience

• High school graduate or equivalent
• 3+ years of administrative experience preferred

Knowledge, Skills, and Abilities

• Excellent and proven ability to remain organized and on task
• Excellent interpersonal skills, both for dealing with internal and external customers (calm, courteous, professional, and helpful)
• Working knowledge of basic computer programs such as Microsoft Outlook, Word, and Excel, with the ability to learn Microsoft CRM, VMS (Visual Management System, Salesforce , and Dynamics AX.
• Fluent in English
• Flexibility to handle multi-tasking and prioritize appropriately