Administrative Assistant

MacDonald Audiology; City of Rochester (NY); On-site; USD 24,000 - 30,000; Part time

Job summary

MacDonald Audiology in Rochester, NY is seeking a part-time Administrative Assistant to handle daily office operations on-site, two days per week. You will support executive staff, manage clerical tasks, and maintain professional communication with clients and team members.

Responsibilities include scheduling appointments, answering phone calls, handling correspondence, and ensuring the office runs smoothly and efficiently in a fast-paced clinical environment.

Qualifications

• Proficiency in administrative and clerical tasks with accuracy.
• Excellent phone etiquette and communication with clients and team members.
• Experience with medical billing is a plus.
• Experience in executive administrative assistance and calendar management.
• Strong attention to detail and multi-tasking in a fast-paced setting.
• Proficient with standard office software and quick learner of new tools.
• High school diploma required; office administration training is a plus.

Responsibilities

• Manage daily office operations and clerical tasks.
• Support executive staff and coordinate communications.
• Schedule appointments and handle calendar-related duties.
• Answer phone calls and manage correspondence with clients and team.
• Ensure the office runs efficiently in a fast-paced environment.

Skills

Admin skills

Phone etiquette

Medical billing

Executive support

Detail oriented

Office software

Education requirement

Education

High school diploma or equivalent

Tools

Microsoft Excel

QuickBooks

Job description

MacDonald Audiology specializes in providing advanced hearing healthcare solutions to help individuals reconnect with their lives and loved ones. Located in Rochester, NY, we are committed to delivering personalized care using state-of-the-art technology. Our team of highly accredited doctors of audiology develops customized hearing plans tailored to each patient's unique lifestyle and needs. We pride ourselves on offering exceptional service to the Rochester community, fostering improved hearing and quality of life.

Role Description

This is an on-site, part-time (2 days per week) Administrative Assistant role located in Rochester, NY. The Administrative Assistant will be responsible for managing daily office operations, supporting executive-level staff, handling clerical tasks, and maintaining professional communication with clients and team members. Duties include scheduling appointments, answering phone calls, managing correspondence, and ensuring that the office runs efficiently and effectively.

Qualifications

• Proficiency in Administrative Assistance and Clerical Skills to manage office tasks, organize records, and handle documentation with accuracy
• Strong Phone Etiquette and Communication skills to provide excellent customer service and maintain clear communication with clients and team members
• Experience with medical billing is a plus.
• Experience in Executive Administrative Assistance, including calendar management, scheduling, and supporting executive staff
• Attention to detail, organizational skills, and the ability to multitask in a fast-paced environment
• Proficient with standard office software (e.g., Microsoft Excel, Quickbooks, etc.) and the ability to learn new software quickly
• High school diploma or equivalent required; additional training in office administration is a plus