Administrative Assistant

ZS; Chicago (IL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid working model

Travel opportunities

Job summary

ZS, a management consulting and technology firm, is seeking an Administrative Services professional in Chicago. The role supports executives, coordinates travel, calendars, meetings, and expense processing.

You’ll collaborate with teams nationwide and globally, enabling smooth operations and efficient project execution. The ideal candidate has a high school diploma (associate/bachelor preferred), strong MS Office skills, and the ability to handle multiple tasks with discretion.

Qualifications

• Fluent in professional office environments and able to manage multiple tasks.
• Strong written and verbal communication with internal stakeholders.
• Experience supporting professional services or corporate teams is a plus.

Responsibilities

• Increase managers’ productivity by screening calls and coordinating communications.
• Prepare domestic and international travel logistics and visa coordination.
• Provide scheduling support including calendar and meetings management.
• Process expense reports in line with firm policies.
• Coordinate leadership meetings and logistics (AV/IT, catering, etc.).
• Support creation of PowerPoint presentations for planning meetings.
• Maintain databases and organizational charts with up-to-date information.
• Manage marketing materials and inventory; assist onboarding of new joiners.
• Utilize AI-enabled tools to create efficiencies and participate in learning opportunities.

Skills

MS Office proficiency

Attention to detail

Communication skills

Team collaboration

Education

High school diploma

Associate’s/Bachelor’s degree preferred

Tools

MS Office (Word, PowerPoint, Excel, Outlook)

Job description

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

ZS’s Corporate Enterprise Functions operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.

Administrative Services increases the productivity of ZS professionals as they complete their work. The administrative services team provides administrative support, travel-planning operations, catering coordination, and facilities management.

What You’ll Do

• Increase managers’ productivity (screening calls, interacting with vendors and clients, and email correspondence);
• Prepare domestic and international travel logistics, including itineraries and visa coordination;
• Provide scheduling support to multiple individuals, including appointment, calendar, and meeting management;
• Process expense reports in compliance with current firm policies and compliance guidelines;
• Coordinate team leadership meetings, including calendaring, agenda management, and logistical support (AV/IT support, facility reservation and set-up, hotel accommodations, catering, etc.);
• Support leadership with creation of PowerPoint presentations and slides for ZS planning and development meetings;
• Work with ZS teams across the United States and India;
• Support teams with data entry. Help maintain databases and organizational charts with up-to-date information;
• Manage marketing materials (ordering books and other supplies, managing inventory);
• Address routine problems and troubleshoot with internal and external stakeholders;
• Understand and work within firm policies and guidelines and communicate updates to stakeholders;
• Help organize and maintain filing systems;
• Assist onboarding of new team members (welcome new joiners, provide system access, etc.);
• Complete administrative processes and assist with special projects as requested;
• Utilize all available resources, including AI enabled tools, to create efficiencies;
• Participate in group learning and developmental opportunities;
• Provide back-up support as needed;
• Hours are 8:30 am – 5:00 pm.

What You’ll Bring

• High school diploma required; post-secondary education or Associate’s/Bachelor’s degree preferred;
• Two to three years of prior relevant experience, preferably in a professional services environment;
• Fluency with MS Office (Word, PowerPoint, Excel and Outlook), travel and expense reporting applications desirable
• Strong oral and written communication skills
• Professional appearance and demeanor with ability to exercise good judgment and discretion
• Attention to detail, dependability, punctuality
• Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines
• Experience working both independently and with a team in a demanding environment
• Sense of humor appreciated

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

Work Authorization

This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.