Administrative Assistant

foundationpartners; Chandler (AZ); On-site; USD 38,000 - 46,000; Full time

Job summary

Foundation Partners is seeking an Administrative Assistant in Chandler, AZ to provide essential clerical support to managers, staff, and client families. You will answer phones, schedule, prepare correspondence, and perform data entry with accuracy.

This role requires a high school diploma, 3+ years in a small office environment, and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook. Expect teamwork, detail orientation, and timely completion of administrative tasks.

Qualifications

• High school diploma or equivalent required.
• 3+ years in a small business office environment; funeral industry a plus.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Able to learn multiple software, systems, and office equipment.
• Strong attention to detail and excellent follow-up skills.
• Ability to establish and maintain efficient internal and external processes.

Responsibilities

• Answer phones and greet families with professional etiquette.
• Schedule appointments and manage calendars.
• Prepare and proof correspondence; data entry with accuracy.
• Monitor accounts receivable and process deposits and inventory.
• Ensure documentation like death certificates and cremation permits are filed promptly.
• Maintain neat office area and reorder supplies as needed.
• Participate in weekly updates and assist with monthly/quarterly processes.

Skills

MS Office proficiency

Data entry

Strong communication

Administrative support

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Word

Excel

PowerPoint

Job description

As an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry.

What You Will Do:

• Compassion & Empathy:Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Technology Competent:Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
• Clear Communicator:Strong communication and grammatical skills, with the ability to proof work.
• Meticulous Attention:Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
• Follow-through:Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
• Preparation Excellence:Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
• Active Team Member:Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

What We Require:

• High school diploma or the equivalent
• Minimum three years of work experience in a small business office environment -- funeral industry experience a plus
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Able to use and learn multiple computer software, systems, and other office equipment
• High attention to detail and accuracy, with excellent follow-up skills
• Able to establish and maintain effective internal and external work processes

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