Cemetery Administrative Assistant

Foundation Partners Group; Marysville (WA); On-site; USD 40,000 - 52,000; Full time

Job summary

Foundation Partners Group in Marysville, WA is seeking an Administrative Assistant to provide clerical support to managers, teammates, and client families, handling phone calls, scheduling and data entry.

The role requires a high school diploma and at least three years in a small business office; proficiency in Microsoft Office, strong communication, attention to detail, and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• Minimum three years of work experience in a small business office environment.
• Knowledge of Microsoft Office Suite and ability to learn multiple software systems.

Responsibilities

• Answer phones, schedule, and proofread correspondence with accuracy.
• Perform data entry and manage accounts and receivables as needed.
• Maintain orderly office area and assist with inventory and supplies.

Skills

Clear communication

Attention to detail

Team collaboration

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Email and portals software

Office equipment handling

Job description

As an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry.

What You Will Do

• Compassion & Empathy: Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Technology Competent: Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
• Clear Communicator: Strong communication and grammatical skills, with the ability to proof work.
• Meticulous Attention: Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
• Follow-through: Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
• Preparation Excellence: Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
• Active Team Member: Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

What We Require

• High school diploma or the equivalent
• Minimum three years of work experience in a small business office environment — funeral industry experience a plus
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Able to use and learn multiple computer software, systems, and other office equipment
• High attention to detail and accuracy, with excellent follow-up skills
• Able to establish and maintain effective internal and external work processes

HP2023

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled