Administrative Assistant

Workstream; California (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Boiling Point is expanding and seeking an enthusiastic office administrator to ensure smooth day-to-day operations. The role includes front desk reception, handling inquiries, scheduling, and basic office support for multiple supervisors within a fast-paced restaurant environment.

The ideal candidate has at least 1 year in an office setting, is fluent in Mandarin, and demonstrates strong customer service and teamwork.

Qualifications

• 1+ year of experience in an office environment, preferably as an administrative assistant.
• Friendly attitude with excellent customer service skills.
• Able to multitask and work in a team environment.
• Proficient in MS Office Suite products.

Responsibilities

• Greet guests warmly and direct them appropriately.
• Answer and route phone calls; manage general inquiries by phone, email, or in person.
• Distribute mail and packages; maintain a tidy reception area.
• Update company calendars and support scheduling.
• Translate documents and assist with marketing social media items.
• Assist department managers with special projects as needed.

Skills

Customer service

MS Office

Multitasking

Team player

Administrative experience

Bilingual Mandarin

Friendly attitude

Education

High School diploma

Tools

MS Office Suite

Job description

Boiling Point is a growing Taiwanese Hot Soup specialty restaurant with locations in the US, Canada, and China. At Boiling Point, we have a mission to bring great food to a wide audience. We believe in ensuring that every customer receives the best quality food and the most authentic Taiwanese food dining experience possible.

We are looking to expand and are in need of candidates with a positive, motivated attitude that would love to grow with the company. We would love for you to join us and be part of the Boiling Point family!

Purpose/Summary:

To ensure the efficient day-to-day operation of the office and support the work of management and other staff.

Duties/Responsibilities:

Responsible for handling front office reception duties including but not limited to:

• Greet guests warmly and make sure they are comfortable
• Give visitors badges (if appropriate) and direct them where to sign in/out
• Notify the appropriate BPG employee of guest at the front
• Answer and route phone calls
• Handle general company inquiries either via phone, email, or in person
• Sort and distribute mail, parcels, and other items as needed
• Ensure reception area is clean and tidy at all times

Responsible for administrative and office support activities for multiple supervisors to include but not limited to:

• Update company calendars
• Translate documents and other materials as needed
• Support the marketing department with all social media items (Facebook, Instagram, WeChat, Yelp, etc)
• Special projects as needed for the department managers

Minimum Qualifications:

• 1+ year of experience working in a office environment, preferably as an administrative assistant
• Friendly attitude with excellent customer service skills
• Able to multitask and work in a team environment
• Must be proficient in computer knowledge including MS Office Suite products
• Bilingual Chinese, must be able to read/write/speak Mandarin Chinese
• High School diploma preferred
• All candidates are subject to a background check and employment verification process

Physical demands:

• Ability to continuously stand or walk
• Ability to bend and lift occasionally
• Ability to lift up to 10 pounds occasionally

Work environment:

• Work will be conducted in an office environment
• May encounter temperatures ranging from 32 degrees to 425 degrees around equipment in the kitchen if needed to enter that area
• May occasionally walk on slippery surfaces
• Noise level in the work environment is occasionally loud

We’ve come a long way since we opened our first location in 2004. But our goal still remains the same: to bring an authentic Taiwanese dining experience to a wider audience. We’re always looking for people who share our passion for great food and good times. Expand your horizons and gain valuable skills as a part of one of the fastest growing companies in North America!