Administrative Assistant

The Guidance Center Inc; Bradford (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Floating holidays

401k with match

Health insurance

Vision coverage

Dental coverage

Life insurance

Cell phone reimbursement

Job summary

The Guidance Center Inc in Bradford, PA is seeking an administrative professional to provide client and staff support, handle payments, and manage documents for clinical files.

You will schedule appointments, perform fingerprints per guidelines, and help open/close the agency as directed, with a focus on excellent customer service and efficiency.

Qualifications

• High School Diploma or GED required.
• Prior administrative or customer service experience preferred.

Responsibilities

• Greet clients professionally, collect payments, notify providers of arrival, and prepare documents for files.
• Reschedule Outpatient Counseling appointments per program guidelines.
• Perform fingerprinting for customers following Identogo/Indemia guidelines.
• Open and close the agency independently as directed.

Skills

Customer service

Clerical tasks

Communication

fingerprinting assistance

Education

High School Diploma or GED

Job description

Job Overview: Will provide administrative support to clients, staff and outside vendors with a high level of customer service along with handling fingerprinting services in compliance with guidelines.

Responsibilities and Duties:

• Greet clients efficiently and professionally including taking payments, notifying providers of their arrival, and obtaining necessary documents for the clinical file.
• Appropriately reschedule clients for Outpatient Counseling appointments according to Program guidelines.
• Effectively, efficiently, and professionally process fingerprints for customers, following all Identogo and Indemia guidelines and processes.
• Open and close agency independently and efficiently as directed.

Education and Experience:

• High School Diploma or GED
• Prior administrative experience or customer service experience

Full Time Benefits:

• Paid Time Off – PTO (over 6 weeks per year)
• Two (2) Floating Wellness Holidays
• 401k Retirement Plan (with 200% employer match contribution)
• Affordable Health Insurance
• Vision Insurance (free employer-paid coverage)
• Dental Insurance (free employer-paid coverage)
• Life Insurance (free employer-paid coverage)
• Cell Phone Reimbursement (up to $300 annually) *for qualifying positions*