IT Enterprise Systems Administrator

Massachusetts Port Authority; Boston (MA); On-site; USD 95,000 - 122,000; Full time

Benefits offered by this job

Work/life balance

Supportive culture

Opportunities for growth

Safe, healthy, secure work environment

Community and environmental commitment

Job summary

Massachusetts Port Authority in Boston is seeking an IT Enterprise Systems Administrator to strengthen our Microsoft infrastructure, including AD, Windows Server, Microsoft 365, and hybrid cloud services. You will focus on security, reliability, and automation to support our critical operations across on‑premises and cloud platforms.

The role requires six years in systems administration and a Bachelor's in IT/CS or equivalent.

Qualifications

• Six years of progressively responsible systems administration experience.

Responsibilities

• Maintains and enhances complex enterprise Microsoft infrastructure environments across on-premises and cloud platforms.
• Applies a security-first mindset to identity management, access controls, certificate services, and disaster recovery planning.
• Drives operational excellence through automation, standardization, and process improvement to improve scalability and reliability.
• Collaborates across infrastructure, cybersecurity, networking, and business teams to solve complex challenges and advance strategic technology objectives.

Skills

Active Directory

Windows Server

Microsoft 365

Group Policy

PowerShell

Hybrid cloud

Security

Automation

Monitoring tools

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Azure

Job description

The Massachusetts Port Authority is Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence.

ABOUT YOU

As an IT Enterprise Systems Administrator, you are a strategic and solutions-oriented infrastructure professional who thrives in complex technology environments, leveraging technical expertise, analytical thinking, and sound judgment to deliver secure, reliable, and scalable solutions. You proactively identify opportunities to strengthen systems, improve efficiency, and reduce risk while effectively collaborating with colleagues, vendors, and stakeholders, communicating complex concepts clearly, embracing continuous learning, and helping advance the organization's long-term technology objectives.

What you will do:

• Maintains and continuously enhances complex enterprise Microsoft infrastructure environments, ensuring the reliability, availability, performance, and integrity of critical systems that support daily business operations across on-premises and cloud platforms.
• Applies a strong security-first mindset to identity management, access controls, certificate services, compliance initiatives, vulnerability remediation, disaster recovery planning, and infrastructure hardening to safeguard organizational assets and reduce operational risk.
• Drives operational excellence through automation, standardization, system optimization, and process improvement initiatives, leveraging technical expertise and data-driven insights to improve scalability, efficiency, service reliability, and long-term infrastructure sustainability.
• Serves as a trusted technical partner and subject matter expert, collaborating across infrastructure, cybersecurity, networking, application, and business teams to solve complex challenges, support modernization efforts, evaluate emerging technologies, and advance strategic technology objectives.

WHAT YOU OFFER

• Bachelor's degree in Information Technology, Computer Science, or a related field; or an equivalent combination of education and experience.
• Minimum of six (6) years of progressively responsible systems administration experience, including at least four (4) years supporting Microsoft infrastructure environments such as Active Directory, Windows Server, Group Policy, Microsoft 365, and hybrid cloud services.
• Demonstrated experience administering enterprise Active Directory environments and supporting production systems within highly available, mission-critical operational environments.
• Strong knowledge of infrastructure security, system hardening, disaster recovery, and business continuity practices, with experience leveraging PowerShell automation, enterprise monitoring tools, and performance management solutions to maintain secure, reliable, and resilient technology environments.

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• Providing safe, healthy, and secure work environment
• Supporting the people and businesses of New England
• Achieving results and having positive impact
• Being good neighbors in the communities we serve
• Protecting the environment

The salary range for this position is $95,000 to $122,000 annually and will be determined based on a variety of factors, including relevant experience, education, certifications, training, specialized skills, and overall qualifications.