Administrative Assistant

Jones Lake Management; Austin (TX); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Health plans including HSA

Dental, Vision, and Company Paid Life

12 Paid Holidays per year

Generous PTO

401(k) with Generous Company Match

Job summary

Jones Lake Management in Austin, TX is seeking an Administrative Assistant to provide office and customer service support. The role offers on-site responsibilities, training, and growth opportunities within the branch.

The position emphasizes organized, team-focused collaboration with strong communication and sales skills, plus experience with MS Office and customer interactions. Competitive pay aligns with experience and company growth.

Qualifications

• Associate’s Degree or higher in Biology related field preferred or equivalent experience.
• Well organized, highly motivated, and team oriented.
• Proficiency in Microsoft Office.
• Excellent communication, both verbal and written.
• Excellent phone and cold calling skills.
• Exceptional customer service and strong listening and sales abilities.

Responsibilities

• Assist management with material issues and tasks needed to be completed.
• Provide excellent customer service via phone and in person as needed.
• Ensure inventory is managed appropriately and adjustments are made when needed.
• Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy.
• Coordinate the collection of credit card receipts and submission process for the team.
• Assist branch manager with any follow-ups needed to be performed with customers.
• Perform projects as needed for the branch manager.
• Assist with creation and coordination of estimates.
• Communicate estimates to customers.
• Inform clients of new equipment options.

Skills

Excellent communication

Excellent phone skills

Customer service

Sales

Team collaboration

Education

Associate’s Degree or higher in Biology related field preferred or equivalent experience

Tools

Microsoft Office

Job description

Key things you want to know about this role:

Position Title: Administrative Assistant

Location: Austin, TX

Pay Range: $42,000-$45,000 Annually commensurate with experience

About Us:

Jones Lake Management is a full-service lake and pond management specialty company. This company was built on providing unwavering quality solutions and products to our customers! It ALL begins with the employees hired to provide a professional level of service in the field, or at the office.

Position Summary:

The Administrative Assistant will receive on-the-job training for the skills needed to be successful, and we also provide continuing education opportunities. Responsibilities include oversight and response to customer service inquiries via telephone and in-office. This role will assist with customer needs and provide administrative support for the team and branch manager.

Essential Duties:

• Assist management team with material issues and tasks needed to be completed
• Provide excellent customer service via phone and in person as needed
• Ensure inventory is managed appropriately and adjustments are made when needed
• Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
• Coordinate the collection of credit card receipts and submission process for the team
• Assist branch manager with any follow-ups needed to be performed with customers
• Perform projects as needed for the branch manager
• Assist with creation and coordination of estimates
• Communicate estimates to customers
• Inform clients of new equipment options

Qualifications:

• Associate’s Degree or higher in Biology related course study preferred or equivalent work experience
• Must be well organized, highly motivated, and willing to work well with a team of professionals
• Proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Excellent phone and cold calling skills
• Exceptional customer service skills
• Strong listening and sales skills

Physical Requirements:

• Ability to lift up to 35 pounds
• Bend at waist and/or knees and lift arms over shoulders
• Sitting for extended periods of time with ability to use a keyboard

Comprehensive Benefits:

• Multiple health plans to choose from, including the ability to participate in an HSA.
• Dental, Vision, and Company Paid Life Insurance
• 12 Paid Holidays per year
• Generous PTO
• 401(k) with Generous Company Match

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.