Administrative Assistant

Albany State University; Albany (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

Albany State University is looking for a Marketing and Communications Administrative Assistant I to provide support to the Office of Marketing and Communications. This role includes answering phones, maintaining records, scheduling meetings, and assisting with events.

Candidates should have an Associate’s degree in a related field, experience in an office environment, and skills in customer service and communication.

The position is based in Albany, GA with a salary commensurate to experience.

Qualifications

• 6 months to 1 year of experience in an office environment.
• 1 year of experience with a personal computer and associated software (Outlook, Word, Excel, etc.).
• 1 year of experience in customer service.

Responsibilities

• Answering phones and greeting visitors.
• Creating, proofreading, and editing correspondence.
• Maintaining files, databases, and records.
• Scheduling appointments and meetings.
• Assisting with event planning.

Skills

Customer service

Organization

Time management

Written and oral communication

Education

Associate’s degree in business administration or related field

Bachelor’s degree (preferred)

Tools

Microsoft Office

Banner

Job description

Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 209.

Job Summary

The Marketing and Communications Administrative Assistant I provides comprehensive administrative and operational support to the Office of Marketing and Communications. This position serves as a primary point of contact for faculty, staff, students, vendors, and external stakeholders, ensuring efficient office operations and exceptional customer service. Responsibilities include performing a variety of administrative duties, coordinating communications, maintaining records and files, scheduling meetings, assisting with event planning and coordination, and supporting departmental projects and initiatives.

Responsibilities

• General Office Duties: Answering phones, greeting visitors, managing mail, ordering supplies, and maintaining office equipment.
• Document Preparation: Creating, proofreading, and editing correspondence, reports, and other documents.
• Record Keeping: Maintaining files, databases, and records related to administrative, financial, or academic matters.
• Calendar Management: Scheduling appointments, meetings, and travel arrangements for staff.
• Event Coordination: Assisting with the planning and execution of events, such as conferences, workshops, or social gatherings.
• Financial Tasks: Processing invoices, expense reports, and purchase orders; assisting with budget reconciliations.
• Communication and Liaison: Internal and External Communication: Serving as a point of contact for students, faculty, staff, and external stakeholders.
• Disseminating Information: Communicating important information and updates to relevant parties.
• Perform other duties as assigned by the manger.

Required Qualifications

• Associate’s degree in business administration or related field
• 6 months to 1 year of experience in an office environment.
• Or an equivalent combination of education and experience will be accepted.
• 1 year of experience with a personal computer and associated software (Outlook, Word, Excel, etc.).
• 1 year of experience in customer service.

Preferred Qualifications

• Bachelor’s degree
• 2 years of experience in an office environment.

Proposed Salary

• Commensurate with education and experience

Knowledge, Skills & Abilities

• Knowledge of computer software programs such as Banner and Microsoft Office.
• Knowledge of general office practices and procedures.
• Knowledge of University policies and procedures.
• Skilled in customer service.
• Skilled in organization and time management.
• Skilled in written and oral communication.
• Ability to maintain confidentiality.
• Ability to work independently and collaboratively.
• Ability to multitask, work independently, prioritize and complete tasks in a timely manner.

Equal Employment Opportunity

Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at 229‑500‑2026. For individuals requiring disability‑related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229‑500‑3442.