Administration Officer

Leeds Teaching Hospitals NHS Trust; University City (MO); On-site; USD 37,000 - 46,000; Full time

Job summary

Leeds Teaching Hospital NHS Trust is seeking an organised and patient admin assistant to support the Residences Team with day-to-day operations. You will handle accommodation for doctors, tenancy paperwork, and stock management across sites.

You will liaise with clinicians, patients and facilities staff, prioritise tasks, and use initiative in a busy environment. The role is full-time, Mon-Fri, 8am-4pm, with occasional site mobility required.

Qualifications

• We are looking for an organised, patient, flexible and efficient person with excellent customer service skills.
• The role requires liaising with a wide range of people across LTHT, both in person and via email/phone.
• A major part of the role is to prepare long term accommodation between tenants and manage tenancy documents.

Responsibilities

• Dealing with patients and doctors who require accommodation via telephone, email or in person.
• Answering email queries regarding all aspects of accommodation.
• Restock houses following departure of a tenant and prepare for the next clinician.
• Raise tenancy agreements and eviction documents when required.
• Take payment and keep records of payments for accommodation.
• Attend meetings with service providers (eg Facilities Staff).
• Contribute to the production of information for distribution across the Trust, including web content.

Skills

Organised

Customer service

Communication

Interpersonal skills

Prioritisation

Initiative

Administrative skills

Job description

Job Summary

We are looking for an organised, patient, flexible and efficient person with excellent customer service skills to support us with day to day admin within the Residences Team. The Residences Team looks after doctors on-call rooms, longer term accommodation via tenancy agreements and the Bexley Patient Hotel.

Job Description

For questions about this job, contact:

Name: Gillian Wiggins
Position: Residences Manager
Email: [e-mail]
Phone number: 0113 2064536
Interview Date: 12th October 2026

Job Summary

We are looking for an organised, patient, flexible and efficient person with excellent customer service skills to support us with day to day admin within the Residences Team. The Residences Team looks after doctors on-call rooms, longer term accommodation via tenancy agreements and the Bexley Patient Hotel.

The role requires liaising with a wide range of people across LTHT, both in person and via email/phone and beyond, and therefore excellent communication and interpersonal skills are essential. This is a very busy and demanding service, and the successful candidate will be required to use their initiative to prioritise work and meet deadlines.

A major part of the role is to prepare long term accommodation between tenants. This involves raising maintenance issues and ordering any new items required. All stock for the properties then needs to be unpacked and the property staged for the next incoming tenant. There is also a requirement to move between sites in addition to responding to daily requests from tenants in our accommodation, therefore you will be required to be mobile and on your feet for some of your day.

The post is full time. Working Monday – Friday, 8am – 4pm with a 30 min lunch break.

This will be a challenging role, but for the right person offers an excellent development opportunity.

Shortlisted candidates will be invited to attend an assessment centre, with interviews for those who are successful at this, scheduled for 12th October 2026

What You Will Bring To The Role

• Dealing with patients and doctors who require accommodation. This could be via telephone, email or in person.
• Answering email queries regarding all aspects of accommodation.
• To restock houses following departure of a tenant, and preparation for the next clinician who requires accommodation.
• To raise tenancy agreements and eviction documents when required.
• To take payment, and keep records of payments for accommodation.
• To attend meetings with service providers eg Facilities Staff
• To contribute to the production of information for distribution across the Trust including web based information.

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

• Responsible
• Open and Honest
• One Team
• Kind

Our Trust priorities

Our purpose:

Excellent, safe and sustainable care for every patient every time

Our Priorities

• People
• Improvement and Innovation
• Partnerships
• Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.