Administration Officer

Aged Care Resumes; Forest Glen (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading aged care provider, Estia Health, as an essential support for our team. You will manage front desk activities, provide customer service, and assist in essential tasks that ensure smooth operations in our aged care home. Your proactive attitude and communication skills will make a difference in the lives of our residents and team daily.

Qualifications

• Strong interpersonal and communication skills, both verbal and written.
• Ability to work in a fast-paced environment.
• Previous experience in a reception/administration position (preferred).

Responsibilities

• Friendly customer service to everyone – whether in person, on the phone or over email.
• Managing the front desk, answering calls and managing emails.
• Assisting with ordering supplies and staff uniforms.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Attention to detail

Tools

Computer skills

Job description

Join a leader in aged care at Estia Health

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 12,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 85 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the role

You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care managerand client services officer. Usually, your day will involve:

• Friendly customer service to everyone – whether in person, on the phone or over email.
• Managing the front desk, answering calls and managing emails.
• Welcoming visitors, volunteers, contractors to the home.
• Assisting with ordering supplies and staff uniforms.
• Keeping on top of paperwork – record keeping, filing etc.
• Showing off our home to future residents and their families.
• Supporting the office manager and residential aged care manager in their daily tasks.

You’ll be a people person and problem-solver, with high attention to detail. You’ll also have:

• A real desire to make a difference in people’s lives.
• Strong interpersonal and communication skills, both verbal and written.
• A proactive attitude and ability to work in a fast-paced environment.
• Solid computer and data skills.
• Previous experience in a reception/administration position (highly regarded).

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you, Apply Now!

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.

Note: It is a condition of employment that you will be vaccinated against COVID-19 and Influenza. You will need to have one (1) dose of the COVID-19 vaccine. All shortlisted applicants will need to pass required background checks. If you are interested in a role please ensure you apply online as we do not accept emailed resumes.

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At Estia Health, we proudly provide care to over 8,000 residents across Australia, supporting them and their families during an incredibly important time in their lives. We create aged care homes where everyone is welcome; homes that reflect the residents who choose us, the local communities around us and the people that support and work with us.

People are at the heart of what we do. We are dedicated to investing in our own talent and developing future leaders. We work collaboratively to create a caring and supportive environment which empowers people to develop their skills, grow their careers and thrive.

At Estia Health, we proudly provide care to over 8,000 residents across Australia, supporting them and their families during an incredibly important time in their lives. We create aged care homes where everyone is welcome; homes that reflect the residents who choose us, the local communities around us and the people that support and work with us.

People are at the heart of what we do. We are dedicated to investing in our own talent and developing future leaders. We work collaboratively to create a caring and supportive environment which empowers people to develop their skills, grow their careers and thrive.

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