Court Administrative Officer I – First Filing Unit – Municipal Court, Civil Division

City of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a vibrant and inclusive team within the City of Philadelphia, where your contributions will impact millions. This full-time position offers a unique opportunity to engage in administrative functions within the First Judicial District of Pennsylvania. You'll play a key role in supporting the Municipal Court, assisting with user acceptance testing, supervising staff, and ensuring smooth operations. With a commitment to diversity and inclusion, the City provides a supportive work environment and numerous benefits, including free public transportation and comprehensive health coverage. If you're passionate about making a difference in your community, this is the perfect place to grow your career.

Benefits

Free Public Transportation

Paid Parental Leave

Comprehensive Health Coverage

Paid Vacation and Sick Leave

Generous Retirement Savings Options

Tuition Discounts and Scholarships

Public Service Loan Forgiveness Eligibility

Qualifications

• High School diploma or GED required, Bachelor's preferred.
• 1 year of administrative experience is required.

Responsibilities

• Assist in user acceptance testing and quality control of the CLAIMS System.
• Supervise and train subordinate staff and volunteers.
• Respond to inquiries and complaints from the public.

Skills

Administrative Skills

Supervisory Skills

Communication Skills

Organizational Skills

Problem-solving Skills

Education

High School/GED

Bachelor's Degree

Tools

Microsoft Office Suite

CLAIMS System

Job description

• Full-time
• Minimum Education Required: High School/GED

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions.
• Growth - Philadelphia is growing, why not grow with it?
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The First Judicial District of Pennsylvania (“FJD”) is the Philadelphia County Court System and is composed of two courts: the Court of Common Pleas and the Municipal Court. The mission of the FJD is to adjudicate cases and provide services to the community within our jurisdiction while ensuring fair, timely, and accessible justice to the people of Philadelphia. The FJD is part of the Unified Judicial System reporting into the Pennsylvania Supreme Court of Pennsylvania.

Work-Life

Working hours are 40 hours per week. This is a full-time, in-person position with the First Judicial District of Pennsylvania.

This is administrative work of limited scope and difficulty in the Court service. An employee in this class will serve in a staff capacity as an assistant to an administrator. Work is performed under the direction of the Manager and the Deputy Court Administrator of the Municipal Court, Civil Division.

Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

1. Assist in performing CLAIMS User Acceptance Testing, and quality control and assurance of the CLAIMS System.
2. Plan, assign and supervise work of subordinate staff.
3. Provide work direction and training to subordinate staff or volunteers.
4. Review work of subordinates for accuracy and completeness.
5. Assist clients and the general public in person and via telephone.
6. Investigate complaints and issues from the general public or other offices.
7. Delegate routine situations to staff and respond directly to more complex situations or complaints.
8. Utilize personal computer and software applications for word processing, spreadsheet and database functions to prepare documents, spreadsheets and records.
9. Collaborate with the Manager and the Deputy Court Administrator to assess the procedures and success of the program.
10. Supervise the distribution of letter/notice generation process for all Civil programs.
11. Prepare written procedural instructions, documents, and forms for technical and clerical personnel and the public.
12. Interact with the judiciary, judicial staff, attorneys, public, and outside organizations.
13. Make policy recommendations to Manager and Deputy Court Administrator.
14. Respond to inquiries by attorneys regarding local Court procedures and facilitate compliance with these requirements.
15. Recommend resolutions regarding procedural problems associated with the department.
16. Advise the public, attorneys, and court officials on procedures and rules pertinent to the department.

Marginal Functions

Maintain supply and equipment inventory for the office and order supplies as needed.

Perform related duties as required.

Environmental Conditions

Normal office conditions are standard for this class.

Competencies, Knowledge, Skills, and Abilities

Considerable knowledge of English usage and grammar.

Knowledge of office management standards, procedures and practices.

Knowledge of supervisory methods and practices.

Some knowledge of the principles and standards of administrative organization and management.

Ability to represent the assigned unit in conferences and meetings with the public and private officials.

Ability to supervise a staff engaged in varied clerical functions.

Ability to understand, carry out and communicate effectively to subordinates and/or associates new or changed procedures and operations.

Ability to establish and maintain effective working relationships with associates and the general public.

Bachelor's degree from an accredited college or university.

AND

One (1) year of administrative experience.

OR

Equivalent combinations of education, training and experience providing the characteristics required to perform the essential functions of the class may substitute.

Ability to perform the essential functions of the position.

Strong organization and communication skills are a requirement.

Successful completion of a criminal background investigation.

Discover the Perks of Being a City of Philadelphia Employee

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan.
• Employees receive paid vacation, sick leave, and holidays.
• Generous retirement savings options are available.
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships.

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire.

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient-facing positions with the City of Philadelphia.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status.