Administration Assistant (Part-Time Temporary)

Hylant; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Hylant in Grand Rapids, MI is seeking a Temporary Administration Assistant to support both internal and external customers with a range of administrative duties and through the self-study education materials provided.

You will handle a multi-line switchboard, manage mail, coordinate catering and event setups, and assist the administration team, answering general questions and ensuring smooth office operations.

Qualifications

• High school diploma or GED; college degree preferred.
• Attention to detail and ability to learn new information quickly.
• Fluent in Microsoft 365 software.
• Team player with strong verbal and written communication.
• Ability to work autonomously and adapt to changing priorities.
• Customer-centered mindset and problem-resolution focus.
• Quickly understand and absorb new information.
• Flexibility to multitask and meet deadlines.
• Technical aptitude with office equipment.

Responsibilities

• Provide high-level customer service to internal employees and external clients.
• Manage a multi-line switchboard.
• Sort, process and deliver mail throughout the building.
• Manage catering requests, event setups, and related expenses.
• Answer general questions regarding administrative services.
• Support the administration team as needed.

Skills

Microsoft 365

Education

High school diploma or GED

Job description

The Opportunity:

The Temporary Administration Assistant’s primary responsibilities are to gain introductory knowledge and appreciation of Hylant and the insurance industry by supporting both internal and external customers in a variety of administrative duties and through the self-study education materials provided.

In This Role You Will Execute On:

• Provide a high level of customer service to both internal employees and external clients
• Manage a multi-line switchboard
• Sort, process and deliver mail throughout the building
• Manage catering requests, event setups, and corresponding expenses
• Answer general questions regarding administrative services
• Provide support of the administration team in whatever function necessary

In This Role You Will Need:

• Achieved a high school diploma or GED equivalent. College degree and/or equivalent business office experience preferred
• Attention to detail, maintaining sight of important projects and details, and ability to learn and retain new information easily
• Fluent in Microsoft 365 software
• Team player with the ability to communicate effectively both verbally and in writing
• Ability to work autonomously as a self-starter, with the willingness to adapt and adjust quickly to changing priorities and deadlines.
• Customer-centered mindset, listening and responding effectively to customer questions; resolving customer problems to their satisfaction, measuring customer satisfaction and commitment to exceeding expectations.
• Competence, learning quickly and demonstrating the ability to quickly and proficiently understand and absorb new information.
• Flexibility and adaptability, adjusting quickly to multitasking and changing priorities. Coping effectively with complexity, urgent demands and change.
• Technical Acumen in usage of all office equipment.

Why Hylant?

Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected.

Anything But Typical. Everything for You.

isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.