Administration - Administrative Receptionist

Omega Senior Living; Goddard (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Omega Senior Living is seeking an administrative receptionist to greet visitors and residents, answer phones, and perform clerical tasks to support daily facility operations. The role includes assisting the Sales Director and Executive Director with communications, staffing, and vendor coordination, while maintaining compliance and documentation.

A high school diploma and MS Office proficiency are required and prior receptionist experience is preferred.

Qualifications

• Experience in a host/hostess or receptionist role.
• Proficient in Microsoft Word and Excel.
• Strong communication and customer service skills.

Responsibilities

• Greet visitors, residents, agencies and associates warmly and professionally.
• Answer and direct all incoming calls per company practices.
• Take messages and ensure delivery when required.
• Assist Sales Director with compiling information on competitor rates and services.
• Prepare and mail newsletters and introductory material to mailing list members.
• Assist Executive Director with staffing ads, applications, and background checks.
• Collect vendor and activity information for community resource directories.
• Prepare and forward administrative materials for Resident Director.
• Maintain inventory of marketing materials as needed.
• Maintain administrative files for compliance with regulations and policy.
• Assist in maintaining policies, procedures, forms and operating manuals.
• Prepare and maintain residence report books and communicate with home office.

Skills

Receptionist duties

Microsoft Office

Data entry

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Email systems

Job description

The main functions of this position are to greet people arriving at the facility, answer the telephone, perform various tasks, assist in the daily operation of the facility along with all other duties as assigned. Maintains records, files, and verifies information, assists in payroll data entry, building administration backup and performs clerical support and receptionist duties as assigned. This job assignment will be scheduled to work every other weekend.Essential Duties:Responsible for warmly and courteously greeting all visitors, residents, agencies, and associates arriving at the residenceAnswer and direct all incoming calls in accordance with company practices and guidanceTakes messages from callers and ensures their delivery when requiredAssist Sales Director with compiling information on competitor rates and services as directedPrepare and mail newsletters and introductory material for mailing list members.Assist Executive Director/Administrator with staffing process to include placing employment ads, taking applications, and background checkingCollect information on vendors, ancillary services, and activities offered in the community for resource directories.Prepare and forward copies of administrative materials that are needed by the Resident DirectorAssist Sales Director in maintaining proper inventory of marketing materials as neededAssist Executive Director/Administration in maintaining administrative files for compliance with regulations and company policyAssist Executive Director/Admin in maintaining full and accurate sets of policies and procedures, forms and operating manuals.Prepare and maintain residence report books and assist in flow of required communication to home officeReports any resident or visitor concerns to the Executive Director/Administrator in a timely and professional mannerEducation/ Experience:High school diploma or GED required.Requires prior experience in a host/hostess, receptionist, or administrative rolePrefer experience with Microsoft Office to include Word and ExcelResident care philosophy with a focus on providing the highest level of quality service and professional interactionOmega Senior Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Applicants have rights under Federal Employment LawsOmega Senior Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Applicants have rights under Federal Employment Laws