Admin Support II

Georgia Department of Public Health; Georgia; On-site; USD 27,000 - 33,000; Full time

Job summary

The Georgia Department of Public Health is seeking a TB Admin Support in Augusta, GA. This role provides essential administrative support to a TB clinic, including data entry, scheduling, client intake, and customer service, within a busy public health setting.

Requires a high school diploma or GED with at least two years of general office experience. Strong MS Office and EMR familiarity preferred; HIPAA confidentiality is important.

Qualifications

• High school diploma or GED is required, plus two years of general office or administrative experience.
• Preferred experience with Microsoft Office, EMR systems, and working with diverse populations.
• Familiarity with HIPAA and confidentiality requirements is preferred.

Responsibilities

• Complete tasks and assignments for administrative support of the TB clinic.
• Greet clients and provide excellent customer service; answer phones politely.
• Enter data into EHR and SendSS per TB policies; schedule appointments; maintain client records.
• Assist with intake, verify insurance, and complete necessary forms and documentation.
• Maintain filing systems and assist with reports and data requests.

Skills

Customer service

Data entry

Communication skills

HIPAA familiarity

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

EMR system

Job description

This position is in Augusta, GA and does not offer relocation assistance. Must be within a reasonable commuting distance.

As a TB Admin Support within Richmond County Health Department, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.

Starting Salary $30,304.80

Who we are.We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

What we offer.As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
• Enjoy Workplace Flexibility– Experience flexibility in how you work so you can be your best self for you and Georgia Residents
• Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
• Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you

In addition to a competitive salary, we offer a generous benefits package that includes a

• Flexible schedule
• Employee retirement plan (pension)
• 401K match – 5% to start
• 14 paid holidays
• Earn 3 weeks of vacation hours per year to start
• Earn weeks of sick hours per year
• Group Health insurance
• Well-being incentive health credit program
• Flexible spending account
• Dental
• Vision
• STD / LTD
• Long term care
• Legal insurance
• Employe, spouse, and child life insurance
• Critical Illness, Accident, Hospital Indemnity, and Cancer insurance
• Employee assistant program

Georgia Department of Public Health Commissioner and leaders encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals. A maximum of 30-minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.

• Completes tasks and assignments associated with administrative support functions of the running of a TB clinic;
• Greet clients and visitors and provide excellent customer service;
• Answer telephones and respond to inquiries in a courteous and professional manner;
• Obtain confidential client information and accurately
• Enter data into both EHR and SendSS computer systems in accordance with TB policies and procedures;
• Schedule appointments and maintain accurate client records;
• File and maintain records in accordance with program and agency requirements including ALA; Assists clients with intake process,
• Verifying insurance, discussing fees and completing necessary forms and documentation;
• Collect, review and process required paperwork including follow-up coordination with a high level of accuracy;
• Utilize basic math skills to perform program-related calculations and ensure accurate data entry; Maintain detailed filing and recordkeeping systems;
• Work effectively in a team environment with quickly changing priorities as set by supervisor;
• Once trained, perform TST as delegated;
• Assist with ordering of supplies and ensuring all expiration dates are current;
• Uses independent judgement and initiative to perform administrative, clerical and secretarial duties in support of the TB Clinic;
• Assist with pulling reports from 13 counties and preparing GIA report;
• Perform DOT and site visits when assigned;
• Perform other duties as assigned

All East Central Health District 6 employees are deemed essential workers in the event of an emergency. As such, you may be called on to participate in an event including but not limited to: staffing a shelter, working at a Specimen Point of Collection Site (SPOC) and/or working at a Point of Dispensing site (POD). If you are called on to participate, you are required to report to the designated site as a condition of employment, whether the emergency occurs during or outside regular work hours.

High school diploma or GED AND two years of general office or administrative experience;

Preferred qualifications:

Experience with:

• Microsoft office
• EMR system
• Working with a diverse population
• Familiar with HIPPA and confidentiality requirements

MAPEP

Under the pre-employment fitness-for-duty this position is considered a

• Category 1: Sedentary:

Primarily involves light physical work with minimal unusual working conditions. Examples include administrative roles, management, and HR specialists.

Employment Information

Current State employees are subject to State Personnel Board rules regarding salary.

DPH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DPH will contact educational institutions to verify degree, diploma, licensure, etc.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: [e-mail].

DPH is an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.