Admin Specialist: Fast-Paced Restoration Ops, Weekly Pay

SERVPRO of Vacaville / Dixon; Denver (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay Schedule

PTO, Sick Pay, Paid Holidays

Health insurance

Opportunity for advancement

Job summary

SERVPRO Denver SE is seeking an Administrative Specialist to serve as the first point of operational coordination for incoming mitigation and reconstruction opportunities across Colorado franchises. The role focuses on capturing, documenting, prioritizing, and communicating new jobs accurately at first contact.

The Intake Specialist supports operational efficiency by ensuring jobs enter the system completely, enabling Project Managers, Production Coordinators, and Job File Coordinators to

Qualifications

• 3+ years of complete Administrative Assistant duties and responsibilities.
• High school diploma, degreed or equivalent work experience required.

Responsibilities

• Serve as the first point of contact for new loss calls, referrals, and inbound service requests.
• Collect and document all required loss information and customer details.
• Provide customers with clear expectations regarding next steps, response timelines, and inspection scheduling.
• Ensure all inbound opportunities are logged immediately and accurately.
• Create new job files in WorkCenter and internal tracking systems.
• Confirm all required intake information is documented including: Property owner contact information, insurance carrier and claim information.
• Answer incoming calls and warm transfer to personnel.
• Provide daily job intake summaries to operations leadership.
• Ensure jobs move from intake to production without administrative delays.
• Weekly office task support or HR assistance

Skills

Communication

Organizational skills

Multi-team coordination

Fast-paced environment

Phone handling

Education

High school diploma or equivalent

Tools

CRM

Microsoft Excel

Job description

SERVPRO Denver SE is seeking an Administrative Specialist to serve as the first point of operational coordination for incoming mitigation and reconstruction opportunities across Colorado franchises. The role focuses on capturing, documenting, prioritizing, and communicating new jobs accurately at first contact.

The Intake Specialist supports operational efficiency by ensuring jobs enter the system completely, enabling Project Managers, Production Coordinators, and Job File Coordinators to