ADMIN SECRETARY - MEDICAL STAFF OFFICE

Aultman Health Foundation; Canton (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Aultman Health Foundation is seeking a Medical Staff Administrative Assistant to serve as the principal receptionist for the Medical Staff Office, handle clerical duties, and provide professional, efficient customer service to staff and visitors.

The role focuses on credentialing support, data entry, meeting coordination, and maintaining documents, with emphasis on confidentiality and professionalism in a hospital setting.

Qualifications

• High School Graduate or equivalent.
• Associates or bachelor’s degree is preferred.
• 1 – 3 years of experience in a professional office environment preferred.
• Experience with Microsoft Office, including Outlook, PowerPoint, Excel, Word. Credentialing software a plus.

Responsibilities

• Database management, data entry, and generating reports from Credentialing Software system.
• Manage multiple committee meetings and tracks committee membership.
• Track and manage expiring documents necessary for credentialing.
• Order and stock supplies for office and Medical Staff lounge.
• Greet all visitors to the Medical Staff Office and facilitate requests.
• Efficiently complete a wide variety of typing assignments in a timely manner.
• Answer all incoming telephone calls and appropriately assist callers.
• Arrange meetings and conferences, schedule meeting rooms as needed.
• Prepare general office duties including reports, minutes, letters, correspondence, and filing.

Skills

Detail oriented

Communication

Multi-tasking

Interpersonal skills

Education

High School Diploma

Associates or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Department Summary

The Medical Staff Office provides support to the Medical Staff structure and Medical Staff members, as well as advanced practice providers. The office provides all aspects of credentialing for the Medical Staff and Advanced Practice Providers as required by the accrediting body of the hospital to assure the hospital has qualified and competent providers providing safe care to patients within their training and scope of service.

Department Summary

The Medical Staff Office provides support to the Medical Staff structure and Medical Staff members, as well as advanced practice providers. The office provides all aspects of credentialing for the Medical Staff and Advanced Practice Providers as required by the accrediting body of the hospital to assure the hospital has qualified and competent providers providing safe care to patients within their training and scope of service.

PURPOSE OF POSITION

The primary purpose of the Medical Staff Administrative Assistant is to serve as the principle reception to the Medical Staff office, medical staff members and hospital employees. This position will handle a variety of clerical and administrative duties and be assigned other projects as needed. The Medical Staff Administrative Assistant must provide professional, efficient, friendly customer service always, demonstrating Aultman Health Foundation’s mission and values.

Qualifications

• High School Graduate or equivalent
• Associates or bachelor’s degree is preferred
• 1 – 3 years of experience in a professional office environment preferred
• Experience and knowledge with Microsoft Office, including Outlook, PowerPoint, Excel, Word. Experience with a Credentialing software system a plus.

Responsibilities & Expectations

• Database management, data entry, and generating reports from Credentialing Software system.
• Manage multiple committee meetings and tracks committee membership.
• Track and manage expiring documents necessary for credentialing.
• Order and stock supplies for office and Medical Staff lounge.
• Greet all visitors to the Medical Staff Office and facilitate any requests.
• Efficiently complete a wide variety of typing assignments in a timely manner.
• Answer all incoming telephone calls and appropriately assist callers.
• Arrange meetings and conferences, schedule meeting rooms as needed.
• Prepare a variety of general office duties including reports, minutes, letters, correspondence, email distributions, and filing.

Skills

• Must be detail oriented.
• Have ability to communicate effectively.
• Work effectively with coworkers.
• Strong communication skills.
• Ability to multi-task and prioritize work in accordance with office projects and necessity.
• Possesses exceptional interpersonal communication, confidentiality, and professionalism skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, identity, family status, gender, disability, or veteran status.

Working Conditions

• Work 4-8 hours per shift. Primarily Day Shift, occasional evening and weekend coverage.
• Shifts are variable to volume of department. Rotation as needed.
• Lunch periods and breaks are coordinated with other staff members to maintain adequate floor coverage.
• Cross training to other areas in the department to provide coverage as needed.