Admin Office/Library Clerk, WRV

The Chronicle Of Higher Education, Inc.; Holbrook (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Northland Pioneer College is seeking a Center Office/Library Assistant in Holbrook, Arizona. The role involves assisting in the daily operations of the college center, including library services, customer support, and clerical duties.

The ideal candidate will have a high school diploma or GED, office experience, and excellent customer service skills. The position requires reliable transportation and availability for evening shifts.

Qualifications

• Ability to use a computer and applicable software applications.
• Ability to operate standard office equipment, faxes, and copiers.
• Strong customer service skills.

Responsibilities

• Assist in day-to-day operation of the center.
• Sort and distribute mail.
• Conduct patron reference interviews.

Skills

Computer and software applications

Standard office equipment operation

Customer service skills

Education

High school diploma or GED

Associate’s degree preferred

Tools

Office equipment

Job description

Description

Northland Pioneer College is looking for a Center Office/Library Assistant to assist in day-to-day activities of the college center, including the operation of the library, facilities, fleet vehicles, security, and safety.

Standard Expectations (Clerical)

1. Assists the CenterManager in day-to-day operation of the center.
2. Sorts and distributes mail.
3. Assists in payments for tuition, books, other fees, and requests. Receives, deposits, and reconciles College fuds and submits appropriate documentation to the Business Office.
4. Meets and greets the public, including assisting students and prospective students.
5. Assists customers and provides information or directs inquiries through the proper channels.
6. Answers and processes telephone calls; routes messages to the appropriate person or department.
7. Assists with registration activities following the College procedures.
8. Creates and maintains center files, both manual and automated.
9. Opens buildings and classrooms on schedule and secures buildings and classrooms when the center is closing. Maintains a daily written log of activities.
10. Performs other duties as assigned.

Standard Expectations (Library and Media)

1. Assists Center Advisor/Library Technician with all library functions using library procedures.
2. Conducts patron reference interviews.
3. Shelves returned materials.
4. Assists students and patrons in locating and selecting materials.
5. Assists with the use of audio-visual equipment for telecommunication classes.
6. Delivers class materials for telecommunication classes.
7. Monitors tests for NPC instructors and non-NPC students.
8. Assists customers with locating information, including electronic resources.
9. Distributes student material for telecommunication classes.
10. Schedules audio-visual equipment and maintains inventory list.
11. Assists customers in the use of computers.

Skills Required

• Ability to use computer and applicable software applications.
• Ability to operate standard office equipment, faxes, copiers, and multi-l one phone systems.
• Ability to properly handle money and credit payments and perform basic mathematical calculations.
• Ability to read and comprehend the English language sufficiently to understand written and verbal information, including interpreting policies and procedures.
• Ability to prepare basic written communications using proper grammar and word usage.
• Strong customer service skills.

Physical Requirements

Ability to, with or without reasonable accommodation, operate a telephone, computer keyboard, and other electronic equipment. Ability to lift 30 pounds, climb ladders, reach overhead heights, and bend respectively. Critical sensory requirements include general vision (corrected to 20/20), hearing within the normal range (corrected), and the ability to speak and give directions clearly.

Minimum Qualifications

• High school diploma or GED
• One (1) year of office experience.
• Must be able to work evenings and be on call.
• Reliable transportation.
• Valid driver’s license.

Preferred Qualifications

• Associate’s degree