Admin. Coordinator - The Arbour (Lifestyle Group)

Lifestyle Group; Town of Malta (NY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

World-class training

Global opportunities

Rewards & recognition

Exclusive discounts

Job summary

The Arbour, Malta's private members' club opened by Lifestyle Group, seeks a Club Administrator to support daily operations and deliver exceptional member service.

In this role you will manage memberships, handle inquiries, reservations, onboarding, and communications across departments, ensuring accurate records and discreet handling of confidential information. Evening and weekend work may be required to support events and experiences.

Qualifications

• Experience in hospitality, administration, or sales preferred.
• Excellent written and verbal communication.
• Strong attention to detail and organization.
• Able to handle multiple enquiries simultaneously with professionalism.

Responsibilities

• Provide day-to-day administrative support to club operations.
• Manage membership applications, renewals, suspensions, and records.
• Be first point of contact for member inquiries, reservations, and information.
• Coordinate member onboarding and ensure required documents are complete.
• Maintain membership database and update profiles.
• Assist members with reservations for facilities and events.
• Prepare membership agreements, invoices, and reports.
• Coordinate communications about updates, events, and experiences.
• Liaise with internal departments to fulfill member requests.
• Support events and exclusive member experiences when needed.
• Maintain organized records and confidential information with discretion.
• Work evenings and weekends as required.

Skills

Communication skills

Interpersonal skills

Organizational skills

English proficiency

Job description

The Arbour is an upcoming private members' club opening in St. George's Bay, Malta in October 2026. Developed by db Group with industry expert Jamie Caring, it aims to offer seasonal Mediterranean cuisine, a cocktail lab, cultural programming, and a community space for the island.

As part of our team at Lifestyle Group, you’ll assist in delivering exceptional service at some of Malta’s most iconic and diverse restaurant brands, several of which are featured in the Michelin Guide. Our momentum is only growing, positioning us as one of the island’s leading destinations for career growth in the hospitality sector.

This is a rare opportunity to join a fast-growing group that is shaping Malta’s hospitality future and offers unmatched opportunities for growth, innovation, and career progression.

You can further explore our current portfolio from here https://lifestyle-grp.com/.

As part of our team, you’ll enjoy benefits such as:

• World-Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our incredible brand relationships
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Exclusive discounts, enjoy exclusive discounts across the Lifestyle Group & db Group, worldwide!

Club Administrator

• Provide day-to-day administrative support to The Arbour operations, ensuring the smooth running of the Club and the highest level of service for members.
• Manage all membership administration, including new member applications, renewals, suspensions, cancellations, and maintaining accurate member records.
• Act as the first point of contact for member enquiries, responding promptly and professionally to requests, reservations, and general information.
• Coordinate the member onboarding process, ensuring all documentation, agreements, and access requirements are completed accurately.
• Maintain The Arbour's membership management system by updating member profiles, preferences, contact details, and account information.
• Assist members with reservations for The Arbour facilities, dining experiences, events, and other exclusive services.
• Prepare membership agreements, invoices, correspondence, reports, and other administrative documentation.
• Coordinate communications with members regarding The Arbour updates, events, promotions, and exclusive experiences.
• Liaise with internal departments to ensure member requests are communicated and delivered efficiently.
• Support the administration and coordination of events and exclusive member experiences when required.
• Maintain organised records, calendars, filing systems, and confidential member information in accordance with company policies.
• Handle sensitive and confidential information with the highest level of discretion and professionalism.
• Deliver an exceptional level of service, ensuring every interaction reflects the exclusive standards and values of The Arbour.
• Work evenings and weekends when required to support operations and member events.
• Carry out any other administrative duties related to The Arbour as assigned.

Requirements

• Previous experience in hospitality, administration, or sales is preferred.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Confident dealing with clients and managing multiple enquiries simultaneously.
• Passion for hospitality and delivering exceptional guest experiences.
• Ability to work in a fast-paced environment.
• Strong written and verbal English skills.

What We Offer

• Opportunity to work with one of Malta’s most dynamic hospitality groups.
• Exposure to premium restaurant brands and high-profile events.
• Career development within a growing hospitality portfolio.
• Competitive salary and benefits.